Job Details

2 Positions - Customer Service Featured

  2021-10-27     Confidential     Santa Rosa     DOE hour     Sign On Bonus: $500 hiring bonus after 3 months of employment completed  

A locally based, National automotive parts specialist of 40+ years is looking for self-motivated individuals to join our team. We are looking for 2 people to join us as full-time Customer Service Representatives, working with our Sales and Catalog team. We are seeking individuals that will best represent our company in their everyday interactions with our customers and associates. We are looking for upbeat candidates that are honest, organized, and can clearly convey our company message. Opportunities for advancement.

Full-time, hourly position, M-F + Benefits. Please attach a resume when responding to this posting. Hourly Salary (DOE) and $500 hiring bonus after 3 months of employment completed.

Responsibilities would include:

  • Effectively answer and direct incoming calls.
  • Take messages when necessary and forward them to the appropriate representative or department
  • Part Analysis w/in house information systems
  • Order entry, Quoting
  • Data Entry
  • Handle customer complaints by providing appropriate solutions and alternatives to resolve the situation

Qualifications and Skills:

  • Professional, trustworthy
  • Web experience a plus
  • Self-Motivated
  • Team player
  • Patient, Personable & Honest
  • Clear & Concise communication both verbally and written
  • Excellent listener
  • Ability to multi-task, prioritize, and manage time effectively
  • Willingness to learn

Do not contact this company in solicitation of any product or service.

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