Job Details

We are California's largest regional, full-service grocery chain, founded over 70 years ago in Modesto, California, where our headquarters are still located today. With 194 stores across Central and Northern California and Western Nevada, our banners—Save Mart, Lucky, and Food Maxx—are cherished regional brands, serving the unique needs of their communities.It's our 12,000 passionate associates who make our company a great place to work and shop. We prioritize investing in our people, stores, and neighborhoods, and work closely with local suppliers to bring fresh, quality products at affordable prices to our customers. Shoppers can access our offerings in-store, online, or through convenient home delivery and curbside pick-up.The Save Mart Companies is part of The Jim Pattison Group, a family-owned, diversified holding company operating primarily in the U.S. and Canada and headquartered in Vancouver, BC. The Jim Pattison Group has a long-term strategic focus to see their companies succeed and grow. Together, our dedication to our associates and customers, commitment to growth and innovation, and our family traditions continue to thrive.We are currently recruiting for the position of:Job SummaryThe E-Commerce Clerk's role involves selecting and assembling products for customers' online orders, prioritizing freshness, and quality. They process payments and meticulously prepare orders for pickup. The position facilitates final handoff of prepared orders to the end customer. Their primary objective is to deliver an efficient and positive customer service experience, fostering customer loyalty to online shopping.ResponsibilitiesDescriptionProcess orders through the POS systemEffectively communicate with leadership regarding fulfillment challengesCommunicates any substitutions or exceptions to customer's orderAdhere to customer order promise times to meet demandFollow instructions diligently to fulfill orders accuratelyHandoff orders to end customer or stage for customer retrieval according to program needs, i.e. in-store pickup, curbside, or staging in a kiosk/lockerMeet productivity metrics and other fulfilment goalsMaintain a clean work area, orderly, and free from safety hazardsStock supplies as needed.Report pricing, scanning, and item location discrepancies to Store ManagementUphold customer satisfaction by providing a seamless shopping experience with a variety of fresh and clean productsFollow all safety protocols, operating procedures, and standards for product freshness and quality, including food safety guidelines for handling, displaying, and storing food itemsFollow all established protocols and requirements for handoff of regulated productsPerform other duties as assignedHiring pay range: $16.90 - 20.80Knowledge, Skills and AbilitiesRequired:Excellent customer service and communication (verbal and written) skills.Ability to work with a sense of urgency and self-motivation.Capability to be proactive, initiative, enthusiastic, and flexible on the job.Ability to read, write, and speak English proficientlyStrong team player with a willingness and desire to learn, work hard, and have fun!PreferredAny experience as a personal shopper or in a warehouse environment, stocking shelves, or experience as a cashierExperience:0 - Three months or any equivalent experienceEducationRequired - High School or GED and/or equivalent experience/trainingOther Requirements (i.e. Travel Expectations):Availability to work a variety of retail hour shifts, including evenings, weekends, and holidaysAvailability to work overnight shiftMust be at least 18 years of age.Ability to lift 40 pounds without assistance and may lift up to 85 lbs on occasionAbility to carry up to 80 lbs on occasionAbility to push up to 85 lbs on occasionAbility to pull up to 92 lbs on occasionRequires standing and other physical movements on a frequent basis;Ability to work in temperature levels that may fluctuate depending on the specific area of the store workers are functioning, and workers are required to work in cold room and freezer units.Ability to operate tools inclusive of step stool, carts, register, safety cutter, rolling ladder, food preparation equipment, ovens, warmers, food mixers, meat cutting instruments, various carts including pallet jacks, packaging components and equipment, and cleaning supplies.Grocery Store100%Physical Demands:StandingFrequentWalkingFrequentKneelingOccasionalTwistingFrequentStoopingFrequentPushingFrequentPullingFrequentClimbing (i.e. Stairs or Ladders)OccasionalMoving MachineryOccasionalLifting Over 40 lbsOccasionalLifting 20-40 lbsOccasionalLifting Up to 20 lbsFrequentCarrying Over 40 lbsOccasionalCarrying 20-40 lbsOccasionalCarrying Up to 20 lbsOccasionalGross Manipulation (i.e. Seizing, holding, grasping, turning, or otherwise working with hand(s))FrequentRepetitive Hand/Arm UseFrequentOperating Motor or Power VehicleOccasionalUse of Protective EquipmentOccasionalDisclaimerThis job description is not intended to be a comprehensive list of the duties and responsibilities of the position.Reference: req41998Follow us:Instagram: @savemartFacebook: Save MartYouTube: @savemartsupermarketsLinkedIn: The Save Mart CompaniesThe Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.#J-18808-Ljbffr