Job Details

Carrington Mortgage Holdings is seeking a Quality Control Communications Analyst to monitor live or recorded customer interactions via phone, email, or chat, ensuring compliance with quality and regulatory guidelines while working remotely from home.

The role requires 2+ years in loan servicing call monitoring or QA, a high school diploma, and strong attention to detail; the company offers healthcare, a discretionary 401(k) match, discounts, training, and referral bonuses.