Job Details

The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist's schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient* Executes the HC Handoff in partnership with each clinician on every exam patient* Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget* Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office* Active participant in daily morning huddles, monthly team meetings and any other meetings as required* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework* Maintains an appropriate professional appearance and demeanor in accordance with company policies; Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies* High School Diploma or general education degree (GED)* Travel might be required between officesPrior course work or on-the-job training in the fields or dentistry, insurance, or businessKnowledge of office practices, technology applications and patient insurances.* Patient Advocate (flexible and adaptive; Process Focused Operator (data driven decision-maker; organized and structured; computer proficient).* Financial Acumen (understands profit drivers; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).* Influencer (active listener/observer of behavior; Ability to multi-task effectively without compromising the quality of the work.* Medical, dental, and vision insurance* Tuition Reimbursement* Paid time to volunteer in your local community20.75-$29.00 / HourlyPDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.