Job Details

Senior Administrative Assistant

Would you like a career where you can be part of an organization committed to serving its community through excellent customer service? The City of Santa Rosa is committed to building a workforce reflective of our community and establishing a lasting culture of equity and belonging within our organization. Our collective talents and expertise contribute to high-quality public services that support a vibrant, resilient, inclusive City for our community and visitors. We celebrate a diverse workforce and welcome all qualified candidates to apply. This recruitment closes on 08/05/2026 or when 100 applications have been received, whichever comes first. The benefits of city employment include retirement through CalPERS, a competitive leave accrual package, your choice between two health plans, and top of the line employer paid vision and dental coverage. Additional benefits include 12 paid holidays annually, plus 1 to 3 "floating holidays" per year depending on hire date and years of service, $500 annual wellness payment, City of Santa Rosa is an eligible employer for the Public Service Loan Forgiveness Program, and Paid Family Leave.

Senior Administrative Assistants provide critical administrative support to the operations of City Departments in locations across the City, including the City Manager's Office, Human Resources, Finance, Planning & Economic Development, Recreation & Parks, Transportation & Public Works, Housing & Community Services, Water, and Police. This recruitment is being conducted to fill a vacancy in our Police Department. Additionally, this recruitment will provide an eligible candidate (hiring) list that will be utilized for future vacancies City-wide.

The ideal candidate is a dedicated and professional administrative support specialist who understands the important role they play in advancing the mission of the Police Department and supporting public safety operations. The ideal candidate will possess a strong commitment to providing excellent customer service and representing the Department with professionalism and integrity. The ability to handle confidential and sensitive information with discretion, sound judgment, and attention to detail. Outstanding teamwork, interpersonal, organizational, and problem-solving skills. Excellent verbal and written communication skills. Experience performing complex administrative support duties in a fast-paced office or public safety environment. Intermediate to advanced computer skills, including Word, Excel, PowerPoint, Outlook, and database applications. Bilingual in English-Spanish is desirable.

Please complete a thoughtful, thorough Supplemental Questionnaire submission. As part of the selection process, your responses to these questions will be scored using criteria specific to this position. Incomplete responses, or responses such as "See Resume" can result in disqualification from the selection process.

Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. The selection process will include a minimum qualifications assessment; and may also include an application and supplemental questionnaire review and online skills test, followed by department selection interviews.