Job Details

Job Details Job Location: Santa Rosa, CA 95407Position Type: Full TimeJob Category: Store ManagementWhat We Offer The Store Manager position gives you the opportunity to run your own golf store and lead your own team.Our Store Managers receive base pay + quarterly bonuses.We offer paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employees.All employees receive a strong employee discount, golf‑specific learning opportunities, and hands‑on training.The Golf Mart is part of the Worldwide Golf family, which operates over 95 stores in 25+ states and has been in business for more than 50 years.Job Description The Store Manager at The Golf Mart is responsible for building and maintaining a store culture that is consistent with Worldwide Golf's values, including the “Sure No Problem” philosophy. The Store Manager executes the day‑to‑day plans and strategies to run the store, drive sales & profitably, and exceed financial goals. The Store Manager also has shared ownership for creating a positive golf store experience from a management, customer and employee perspective to the Worldwide Golf standard.Responsibilities Become a Golf Mart brand ambassador in the local community, making key external relationships and partnershipsControl shrink and expenses while ensuring the sales floor is adequately stocked & signed, and merchandise is displayed to brand presentationEnsure execution of all visual merchandising programs, modules, and direction as dictated by Store Operations Department by assisting and implementing floor moves, merchandising and display maintenanceActively recruit for all team positions within the store and create strategies to improve employee engagement and retentionHelp employees grow their career and skill set by identifying additional opportunities for growthAppropriately respond to any negative customer experience by de‑escalating the situation and making things right for the customer. Use customer feedback to recognize/coach employeesEvaluate employee performance and identify opportunities and solutions for improvementEnsure compliance with all policies and procedures through regular store management, meetings, store walk‑throughs and audits, etc.Partner with Regional Manager and Human Resources on all issues involving “on‑notice” situationsCreate and operate employee schedulesMonitor company communication tools daily and adjust schedule to execute workload as neededEducate employees on company expectations and monitor employee adherence. In partnership with the Regional Manager, address violations to policy in a fair, timely, and consistent mannerMaintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offeringsRecognize and suggest ways to improve processesRequirements Effectively manage, direct and lead store staffDemonstrate knowledge of processing information and merchandise via computer and POS register systemPossess a working knowledge of word‑processing, spreadsheet, inventory, Internet and order processing systemsAbility to read, write, analyze and interpret business reports, correspondence and procedures effectively and present that information with excellent written and verbal communication skillsAbility to calculate figures and amounts such as discounts, interest, commissions and percentagesFreely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching, kneeling and lifting and/or moving up to 35 pounds at any given timeOperate and use all equipment necessary to run the store; ability to travel occasionally (i.e., corporate or regional company meetings)Work varied hours/days as business dictatesDesired Qualifications 5+ years of experience working in retail management or in the golf industryGeneral golf knowledge/backgroundHigh school diploma or GED (college degree an advantage, but not required)Compensation Pay range: $65,000 – $75,000 per year, including quarterly bonuses based on store sales. Individual starting pay within this range may depend on geography, experience, expertise, and education/training.#J-18808-Ljbffr