Auberge Resorts - - Responsibilities: Welcome guests warmly and perform efficient check-in and check-out procedures; Answer and direct all incoming calls in a courteous and efficient manner while maintaining professional telephone etiquette; Serve as a central communication point for the resort, connecting guests with the appropriate departments and team members; Maintain thorough knowledge of all resort facilities and services in order to anticipate guest needs and actively promote resort offerings; Handle the receipt, logging, and coordination of guest packages and mail deliveries