Allied Universal - - Responsibilities: Provide customer service to staff, patients, and visitors by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a healthcare location; Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, including assisting with de-escalation and reporting security-related concerns to the appropriate personnel; Conduct regular and random patrols throughout buildings, entrances, parking areas, and the perimeter, noting unusual activity and/or conditions that could help to deter unwanted behavior; Monitor access points and help to regulate entry and visitor activity in accordance with site policies, while maintaining a professional presence and clear communication; Document incidents, observations, and daily activities accurately and promptly, and communicate important updates with site contacts and Allied Universal leadership as needed