Job Details

Position: Repair PlannerCollision Centre: ACX WindsorLocation: Windsor, ONClassification: Full time, immediate vacancySalary Range: $55,000–$70,000/yrThe Repair Planner will assess vehicle damage and provide accurate cost estimates for repairs. The role collaborates closely with customers, insurance adjusters, and technicians to ensure repairs are completed efficiently and to the highest standards.Responsibilities Serve as a point of contact to clients during the entire repair processExamine and evaluate the client's vehicle to determine the extent of damage including structural, body, mechanical, electrical, and interior damageWrite comprehensive estimates and supplements for comprehensive OEM repairsInspect vehicles throughout the repair process for quality control to ensure the entire repair is completed to client, insurance, and OEM standardsSet customer expectations of required processing procedures and communicate the repair planUpdate and inform clients on completion times, costs, and any possible changes regarding the status of the repair processCompliance with all corporate policies and procedures, proper repair procedures, legislative changes, and industry trendsProvide exceptional customer service to our valued clientsDemonstrate and champion a healthy and safe working environmentQualifications Minimum of 1 year experience in a Collision Centre Estimator roleAbility to be professional and deliver exceptional service to clientsExcellent verbal and written communication, combined with the ability to interact and gain the support of senior leadership and other decision makersStrong organizational and time management skillsAbility to manage priorities, perform a variety of tasks and meet required deadlines and targetsTeam player, high integrity, trusted and consistently honors commitmentsDetail oriented, self-motivated and resourcefulExcellent skills in Word, Excel and PowerPoint; highly skilled in standard office software (MS Office, SharePoint, etc.)Valid driver's license and a safe driving historyMust be able to drive a manual transmissionBenefits Competitive Compensation and Advantages PackageEmployee Vehicle Purchase & Service PlansEmployee and Family Assistance ProgramsCompany-wide appreciation events and contests throughout the calendar yearProfessional development and the opportunity to grow your careerAs an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.#J-18808-Ljbffr