Wells Fargo - 5820 Nave Drive - Responsibilities: Process routine service transactions (deposits, withdrawals, payments, and check cashing) with accuracy; Welcome customers, understand their needs, and guide them to efficient ways to bank, including digital tools; Build relationships, actively listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers; Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance; Collaborate with branch teammates to deliver strong operations and service, follow leadership direction, and escalate complex situations as needed