Auberge Resorts - - Responsibilities: Greet guests and serve as the first point of contact to ensure a seamless arrival and departure experience; Handle guest check-in and check-out procedures accurately and efficiently; Respond to guest inquiries and requests via phone, messaging, and in-person interactions; Coordinate with other departments (housekeeping, engineering, concierge) to fulfill guest needs and requests; Maintain accurate records of guest interactions, packages, and communications and ensure timely follow-up