Job Details

Job Title: General Manager

Company: Security 101

Location: San Francisco Bay Area, CA (Branch based in Pleasanton, CA)

Job Summary:

Security 101 is seeking a results-driven General Manager to lead our San Francisco Branch. This is a senior leadership role with full P&L ownership, responsibility for operational excellence, customer success, business growth, and team leadership within the commercial electronic security integration industry.

This position is ideal for a proven leader who can balance strategy with execution, scale operations, and drive profitable growth in a highly competitive market.

Salary and Benefits:

Annual Salary range is $150K to $160K, exempt. This position qualifies for our annual bonus program. Our benefits include medical, dental, vision, prescription coverage, 401(k) match plan, paid holidays, PTO and more.

What You'll Do:

Own the Business

• Lead all branch operations with end-to-end responsibility for performance and results
• Own full P&L, budgeting, forecasting, and financial performance
• Drive operational efficiency, margin improvement, and scalable growth

Drive Growth & Customer Success

• Build and maintain strong relationships with key enterprise customers
• Partner with Sales and Marketing to expand market presence and drive new business
• Oversee customer satisfaction, retention, and executive-level escalations

Lead & Develop Teams

• Recruit, develop, and retain high-performing sales, operations, and service leaders
• Coach and mentor branch leadership to build bench strength and succession
• Foster a culture of accountability, collaboration, and continuous improvement

What We're Looking For:

• 10–12 years of progressive leadership experience
• Required: Experience in commercial electronic security integration
• Proven General Manager, Branch Manager, or Regional leadership background
• Demonstrated success managing P&L, budgets, and financial analysis
• Strong understanding of access control, video surveillance, intrusion, and integrated systems
• Bachelor's degree or equivalent experience
• Ability to travel based on business needs
• Must reside within the regional market

About Security 101:

Founded in 2005, Security 101 is a leading provider of integrated electronic security solutions with 52 locations nationwide. We deliver design, installation, and service for access control, video surveillance, intrusion detection, and visitor management systems across healthcare, education, financial, and government markets. Learn more at www.security101.com

Security 101 is a Drug-Free Workplace and Equal Opportunity Employer.