Job Details

Under general supervision, performs meter reading, maintenance, repair, and replacement of meters; performs various duties related to servicing accounts such as turning water service on or off, placing tags for delinquent accounts, answering customer inquiries and complaints and performing leak checks; performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED - General supervision is received from the Water System Supervisor. Additional direction may be provided by the Public Works Operations Manager- Utilities. Exercises no direct supervision over staff. CLASS CHARACTERISTICS - The Utilities Service Representative is a journey-level classification that performs the full-range of duties associated with water meter reading and utilities customer service for the Citys Department of Public Works. Incumbents are expected to work independently and exercise a considerable amount of independent judgment and initiative in performing duties in the field. Positions at this level r...Utilities, Operations Manager, Representative, Customer Service, Service, Mechanical, Retail