Macy's Inc. - - Responsibilities: Assist customers in all aspects of total store fulfillment, including Buy Online, Pick Up In Store (BOPIS) and curbside pickup; Be proficient in all systems needed to complete transactions; Ensure the collection area is organized so the customer pickup experience is friction-free; Maintain a shoppable space by recovering merchandise and keeping pickup/return areas clean; Help achieve daily sales goals and engage customers with hospitality and product knowledge