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Government Programs Care Manager Support Specialist I - Work From Home page is loaded## Government Programs Care Manager Support Specialist I - Work From Homelocations: TN - Nashvilleposted on: Posted Todaytime left to apply: End Date: April 22, 2026 (4 days left to apply)job requisition id: R0050579At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.Join HCSC and be part of a purpose-driven company that will invest in your professional development.# # **Job Summary**### This position supports administrative care management duties including member and provider outreach, supporting healthcare initiatives and activities including educational and quality campaigns, assistance in scheduling care manager and member appointments, responding to member inquiries, data entry and research, supporting member non-clinical needs. This position may be responsible to manage low-risk members for health-related social needs, education, and basic member outreach screenings/inquiries.### **JOB REQUIREMENTS****:*** High school diploma or GED* 1 year of college and 2 years experience with communication systems including Fax, Email and Telephone* 1 year experience with managed care system(s) or healthcare systems (i.e.; hospital ,doctor office, community based organization).* Experience coordinating member needs, providing assistance to members, and analyzing member needs.* Basic knowledge of medical or healthcare terminology.* Knowledge of clinical systems (claims, enrollment, documentation).* PC proficiency including Microsoft Office applications.* Customer service skills.* Verbal and written communications skills including developing written correspondence to internal and external stakeholders.**PREFERRED JOB REQUIREMENTS****:*** College courses in medical field, human services, social work, psychology or related healthcare field### ### **Pay Transparency Statement:**At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting .The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.## HCSC Employment Statement:We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.# # **Base Pay Range**$17.75 - $28.39Exact compensation may vary based on skills, experience, and location.For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment.#J-18808-Ljbffr