Job Details

Job Title

Work with kitchen staff and servers to ensure clear communication and efficient workflow for TRUSS Restaurant + Bar. Inspect dishes before they are served to ensure they meet quality and presentation standards. Can also perform a range of duties which may include assisting guests with orders, taking feedback, and preparing table set-ups. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and attend to guest needs and requests with a sense of urgency in the Resort's Food & Beverage areas.

What You Will Do

• Ability to communicate clearly and efficiently with FOH, BOH and our guests.
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
• Assist in the set up and break down of kitchen pass.
• Assist with set up of restaurant for service.
• Assist with polishing silverware and glass wear before and after service.
• Polishing and stocking of linen, plates, silver ware and glassware for service.
• Preparation of garnishes for service.
• Maintain cleanliness and orderliness throughout the Restaurant for the shift.
• Assistance with guest service includes retrieving food from the kitchen and safely transporting it to guests, as well as removal of items from the guest's table.
• Work harmoniously and professionally with co-workers and supervisors.
• Coordinate the BOH and servers to maintain efficient service. Maintain a clear and open line of communication between the FOH and BOH, assist with any order issues.
• Checks dishes for accuracy, presentation, and consistency.
• Inform culinary team of pace and flow of service, dictate the flow if necessary.

What You Bring

Experience:

• Minimum one-year food and beverage service or equivalent.
• Specific knowledge of menu items and possible allergies.

Skills and Abilities:

• Minimum one year's food service or related work.
• Ability to communicate professional and accurately.
• Job requires ability to stand for 8 hours. Able to lift and carry up to 20 pounds.
• Previous experience in a luxury environment, highly desirable.
• High school education, cooking school or culinary institute education preferred.
• Ability to multi-task in a high volume and demanding environment.
• Strong problem-solving skills, ability to handle difficult situations and guests.

This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

What We Offer

• Hourly: $21.56
• Competitive Salary, wages, and a comprehensive benefits package
• Cigna medical and dental benefit options effective 30 days after employment
• 8 weeks of New Parental Leave Pay after one year of employment
• Excellent Training and Development opportunities
• Complimentary accommodations & employee discount for stays at other Four Seasons worldwide
• Complimentary Employee Meals
• 401k Retirement Plans

Schedule & Hours

• Full time availability
• Flexible for early morning, mid-day, and evening shifts in order to support 24/7 operational business needs