Sweetgreen - 2365 Sonoma Avenue, suite c6 - Responsibilities: Step into any station to support operations during peak hours, callouts, or understaffed shifts; Handle customer concerns and assist with allergy management and cross-contamination prevention; Oversee multiple tasks and systems including line operations and guest interactions; Communicate clearly to delegate tasks, problem-solve in real time, and align team and customer needs; Monitor food quality, order accuracy, safety protocols, and maintain allergen awareness