Montage International - - Responsibilities: Answer incoming calls and take guests' orders via phone or digital platforms and special requests; Accurately enter guest orders into the POS system and record modifications; Upsell menu items, promotions, and special offerings to enhance guest experience and revenue; Process payment transactions including cash, credit cards, room charges, and discounts; Assist with emails, ordering supplies, updating menu binders, guest amenity traces and set-up, data entry and filing