Job Details

Four Seasons - 400 Silverado Trail - Responsibilities: Check completed kitchen orders with the order taker or guests original order and deliver food orders including any special needs or requests to the guest in-room; Transport items to the guestroom in a timely manner while ensuring proper food quality using a Resort golf cart.; Greet guests by name, describe selected items to the guest using interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.; Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.; Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.