Job Details

Responsibilities include providing friendly, efficient service to internal and external guests, and overseeing the day-to-day operations during a daily shift of the beverage operation. The Beverage Shift Manager must make decisions for the department that directly relate to beverage revenue, guest service and Team Member relations. The position is to provide guidance, counseling, and support to subordinate Team Members and their direct reports, as well as promotes compliance with all applicable rules and regulations. Essential Functions:1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values .. Monitors and coordinates the activities of beverage department Team Members, responding to and following up on guest requests and concerns in a timely and professional manner .. Understand and follow all policies and procedures as directed by management, suggesting and initiating necessary changes and improvements .. Promotes respons...Shift Manager, Beverage, Manager, Beverage Manager, Guest Service, Operations