Job Details

Job Title: Configuration Management Specialist

Location: Sunnyvale, CA - Hybrid (3 days per week in office)

Duration: 11+ months

About the Role

This role sits within client's Quality & Lean – Configuration Management (CM) team. The contractor will support product configuration, master data management, and PLM/PDM processes for consumer device programs.

The focus is on change order processing, BOM management, Agile PLM administration, and process improvement, supporting products from early development through end-of-life.

This is a high-visibility, cross-functional role working closely with Engineering, Operations, Supply Chain, and Packaging teams.

Key Responsibilities

• Act as a company-wide resource for master data maintenance and escalations
• Analyze, process, and track Change Orders (COs) and design documentation
• Drive part setup, BOM creation, releases, and changes for new and sustaining products
• Ensure all documentation meets Lab126 standards and policies
• Support global master data setup from development through EOL
• Partner cross-functionally with technical and non-technical teams
• Provide project updates on schedule, issues, and deliverables
• Create and publish metrics and reports
• Participate in continuous process improvement initiatives
• Support multiple Kuiper CT product releases

Agile / PLM System Responsibilities

• Onboard new employees and contract manufacturers into Agile PLM
• Review Agile Deviations, RCOs, NRCOs, and Control Runs
• Manage user roles, privileges, and functional teams
• Provide training and guidance to Agile users
• Handle trouble tickets related to Agile access and configuration
• Continuously benchmark and improve CM performance against Agile standards

Required Qualifications

• 4+ years of experience in Project or Program Management
• 4+ years of hands-on experience with Configuration Management
• 4+ years using PLM / PDM tools (Agile PLM or similar strongly preferred)
• Experience using data and metrics to drive process improvements
• Strong cross-functional collaboration skills
• Excellent written communication skills (documentation, specs, rewrites)

Preferred Qualifications

• Bachelor's degree (preferred, not mandatory)
• Experience supporting hardware or consumer device programs
• Familiarity with Amazon Leadership Principles

Top 3 Must-Have Skills

1. 4+ years Project/Program Management experience
2. Strong PLM / PDM tool expertise (Agile preferred)
3. Excellent technical writing and documentation skills