Carmax - 2783 Corby Avenue - Responsibilities: Assist store personnel and all store departments in daily functions while adhering to CarMax guidelines; Provide customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process; Process paperwork associated with retail/wholesale automobile sales including printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork; Process auction sales, dealer registration, and/or appraisal lane purchases including collection of titles, payoffs, proper paperwork and signatures for documentation to the Home Office; Mentor new Business Office Associates and train other store departments on Business Office process and procedure