Job Details

Experience Manager

  2026-02-13     Homies     all cities,CA  
Description:

About Homies:

Homies helps people with intellectual disabilities live independently with supportive roommates throughout Southern California. We're California's first shared-living program for adults with disabilities.


About the Role:

You won't manage cases, you'll own experiences. Know your people deeply, catch problems early, and resolve what you can so they can thrive.


Most days are the good stuff: celebrating wins, hearing about someone's week, noticing growth. But when something's off, you handle it, and you're energized by that, not drained.


What You'll Do:

  • Be accountable for match success, keep quality outcomes high, catch problems before they escalate
  • Serve as primary contact for Homies, families, Supportive Roommates, and Service Coordinators, not just the relationship, but the glue holding everyone together
  • Conduct regular check-ins and know what's really going on in each home
  • Resolve people problems directly: roommate friction, family concerns, communication gaps
  • Review daily data, track progress, keep documentation current
  • Mitigate risk through pattern recognition and proactive intervention


What We're Looking For:

  • 2+ years in case management, social work, or direct support for individuals with intellectual disabilities
  • Bachelor's degree
  • Regional Center experience
  • Relationship instincts and emotional resilience, you build trust naturally and stay steady under pressure
  • Mission alignment, you genuinely care about choice, dignity, and independence


Nice to Have:

  • Supported Living Services (SLS) / Independent Living Services (ILS) experience
  • Bilingual Spanish



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