Job Details

POSITION TITLE: VIDA Program Manager

REPORTS TO (TITLE): Director of Special Population Programs

SALARY: $85,000 - $105,000 DOE

Job Summary: The VIDA Program Manager is responsible for the administrative oversight of HIV, HCV and other medical and support services ensuring that the program meets Ryan White and other funding requirements. Duties include grants administration, shared supervision of program staff and collaboration with community agencies to improve sexual health services and access to care for HIV affected patients.

Specific Tasks/Duties Include:

• Monitors HIV service contracts ensuring that goals, objectives and deliverables are met. Ensures that services are in compliance with Ryan White and other grant requirements and in alignment with the goals of the National HIV/AIDS Strategy. Keeps abreast of legislative changes that impact grant requirements.
• Develops programmatic policies and procedures and works closely with Clinic Manager to implement and evaluate effectiveness of policies, procedures and systems.
• Leads quality improvement program ensuring that the HIV Program systematically measures the achievement of program objectives, the impact of the program, and also systematically tracks work plan activities and accomplishments.
• Maintains ongoing contact with HRSA Project Officer and California State Office of AIDS staff.
• Evaluates changing community demographics and trends in clinic usage, services utilization, community needs, etc. and conceptualizes new programs to improve HIV service delivery and serve community needs. Develops, expands, and supports a comprehensive, coordinated system of HIV care which increases access and retention to comprehensive, culturally and linguistically competent, and coordinated primary medical care.
• Monitors VIDA systems to ensure they function optimally, including workflows, electronic health record and data systems.
• Assists in the development of new grant proposals and Ryan White grant renewals to improve the system of care. Ensures systems are in place for the SRCH HIV program to maximize collections and reimbursement for costs in providing HIV-related care.
• Oversees PrEP and PEP workflows and HIV counseling, testing, referral efforts at SRCH to identify diagnosed and undiagnosed HIV positive individuals in the target populations and ensure they are linked into primary medical care and retained in care.
• Monitors the development and expansion of viral hepatitis prevention, treatment and care within VIDA's operations at different clinic sites including workflows, electronic health records, data and reporting systems function optimally.
• Supervise and develop non-clinical staff. Provide leadership for the department including direction, training, performance management and development of all assigned staff. Must be familiar with the Collective Bargaining Agreement in the supervision of any union-represented staff. Responsible for timely, accurate submission of timekeeping processes to payroll.
• Develops an annual staff-training plan that meets contractual requirements and staff needs.
• Works in collaboration with Clinic Manager to support effective clinical service provision for HIV patients.

Community Representation and Collaboration

• Ensures the involvement of consumers in planning, implementing, and evaluating the SRCH HIV Program. Encourages the participation of community volunteers and consumers in promotion and implementation of HIV program outreach activities.
• Represents the HIV program in public forums and meetings, including AIDS Commission and HIV Service Providers.
• Collaborates with the North Coast AIDS Education and Training Center for HIV-related trainings for clinicians and staff.
• Serves as liaison with the Sonoma County Department of Health Services and networks with other organizations in the community involved in providing HIV care.
• Participates in planning and organizing special events and community meetings to promote the HIV System of Care in the community.
• Attends regional and national Ryan White meetings as required.
• Participate in ongoing training.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Minimum Qualifications:

Education:

• Bachelor's degree in Human Services, Public Health, Social Work or a related field preferred or equivalent work experience.

Experience:

• Two to three years' experience in clinic operations.
• Experience with non-profit agencies, preferably agencies involved with caring for HIV infected individuals.
• At least one year supervisory experience in a healthcare services environment preferred
• Demonstrated experience implementing grant requirements

Knowledge and Skills:

• Demonstrated leadership skills: team building, strong communication skills, and ability to motivate staff.
• Excellent organization, time management and follow-up skills; demonstrated ability to successfully handle multiple projects concurrently; ability to work independently.
• Excellent interpersonal and oral communication skills
• Demonstrated commitment to working collaboratively as part of multi-disciplinary teams and the skill to lead, influence and motivate others.
• Demonstrated sound judgment and problem-solving skills.
• Proficiency with Microsoft Office applications including Outlook, Word, Excel and PowerPoint.
• Ability to work in a fast-paced environment.
• Demonstrates knowledge of compliance issues within the community clinic environment.
• Demonstrates a willingness to report any incident that is unusual or incompatible with accepted clinic procedures.
• Maintains confidentiality of patients at all times by complying with HIPAA policies.
• Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds.

SRCH is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation

Physical Requirements:

• While performing the duties of this job, this position is frequently required to do the following:

• Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
• Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
• Give and follow verbal and written instructions with attention to detail and accuracy.
• Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
• Vision: see details of objects at close range.
• Coordinate multiple tasks simultaneously.
• Reach forward, up, down, and to the side.
• Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
• Lift up to 20 pounds.
• Travel to other office and community locations.

SRCH provides reasonable accommodation for individuals with a physical or mental disability to apply for jobs and to perform the essential functions of their jobs unless it would cause an undue hardship.