Job Details

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

About the role

The Accounting Generalist supports multiple areas of hotel finance by processing payables, maintaining accurate records for billing and cash handling, assisting with credit and collections, and ensuring compliance with established policies and internal controls. The role also provides cross-functional support to the Finance leadership team through daily auditing tasks, guest account assistance, cashiering oversight, and other duties needed to maintain smooth accounting operations.

What you will do

Including but not limited to:

• Communicate any instances where paperwork is at variance with Internal Controls to the Accounting Manager and/or Assistant Director of Finance.
• Communicate shortcomings in paperwork back to originating department
• Assist in covering guest inquiries to the Accounting Department, including folio requests from guests, credit card inquiries from guests, as well as requests for information from other departments within the hotel.
• Understand tax laws as it relates to sales tax, use tax, goods and services tax and year end processing ensuring compliance, submission and payment deadlines are met and ensure that all deductions and exemptions are properly documented.
• Review "NEW" invoices and on hold "pending hotel action" field in Birchstreet
• Discuss "Awaiting Approval" in Birchstreet with PO author and approvers.
• Communicate Expense Report / Invoice transmission timelines to property managers
• Pre-check run report and direction, approval by Groups A & B required
• Proceed with Online Payments for Pre-approved vendors
• Review journal entries for accruals of invoices received after closing and for goods/services received but not yet invoiced.
• Send tax updates to FSHO Birchstreet Team as needed
• Answer guest and credit card inquiries related to accounts, including documentation and preparation of adjustments as needed.
• Prepare and coordinate Group TA Commissions payments.
• Review group and catering contracts to understand billing arrangements and follow up on deposits and prepayments.
• Ensure all local and corporate policies, internal controls, and procedures are followed related to House Banks.
• Audit cashiers' daily deposits and prepare the daily hotel deposit.
• Count, balance, organize, and monitor personal Bank and safe.
• House charges should be reviewed daily for reasonableness and audited regularly to ensure accurate completion and expense allocation.

What you bring

• Excellent written and verbal communication skills to prepare and deliver reports
• Apply an ethical approach to the outcome of situations
• Plan and monitor duties to ensure effective and efficient use of all available resources to make the greatest impact on the Resort's objectives
• Clear understanding of policies and procedures.
• Commitment to follow all local and corporate policies and procedures as they relate to Accounts payables.
• Clear understanding of standards and service standards of the hotel.
• Ability to operate fax, scanner, copier, telephone, adding machine, calculator.
• Require knowledge of and the ability to operate computer equipment and Microsoft Office Suite software.
• Ability to read, write and speak English.

This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

What We Offer:

• Hourly: $29.83
• Competitive Salary & Benefits
• Cigna medical and dental benefit options
• 8 weeks of New Parental Leave Pay after one year of employment
• Excellent Training and Development opportunities
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary Employee Meals
• 401k Retirement Plans

Schedule & Hours:

• Full-time availability
• Flexible for early morning, mid-day, and evening shifts to support 24/7 operational business needs

To apply, please click on the "APPLY" button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding.

Learn more about what it is like to work at Four Seasons, visit us:





If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at ...@fourseasons.com.

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -