Job Details

Title: Startup Program Operations Coordinator

Location: San Francisco - onsite 2 days/week

Duration: 6+ month contract, 40 hrs/week

Target Start: 2/24

Compensation: $125/hr (W2)

About the Role

We're seeking a highly organized, execution-focused Startup Program Operations Coordinator to own day-to-day operations for a high-volume startup and VC engagement program. This is a hands-on individual contributor role responsible for planning, executing, and scaling a wide range of events — from founder days and executive dinners to global summits and conference activations. You'll partner closely with the Hiring Manager and cross-functional teams to ensure new initiatives are executed flawlessly while building repeatable processes to support rapid growth.

Responsibilities

Program & Event Execution

• Plan and execute a high volume of startup-focused events including:
• VC Founder Days (2/month, 100+ attendees)
• Executive founder dinners (20-person VIP events)
• Hackathons, happy hours, and builder-focused activations
• Global Builder Summits (SF, London, Tokyo, Bangalore, Stockholm, Singapore, Berlin)
• Conference activations (Developer Week, Google Next, RSA, AWS re:Invent, tech weeks)
• Customer Advisory Board (CAB) meetings (Spring & Fall)
• Own end-to-end logistics: venue sourcing, catering, AV, registration, speaker coordination, and on-site management
• Build and maintain a detailed calendar of all programs and initiatives

Event Technology & Marketing Ops

• Set up and manage events in Swoogo (or similar platforms), including registration and check-in
• Create and manage Salesforce campaigns with accurate attribution and reporting
• Build HubSpot forms, workflows, landing pages, and email campaigns
• Manage lead capture and data flow between event platforms and CRM
• Support ABM activations for top strategic accounts

Partner, Vendor & Stakeholder Management

• Coordinate logistics with VC partners
• Source and negotiate venues and vendors (catering, AV, production, swag)
• Manage speaker logistics and executive travel as needed
• Partner closely with Startup Partnerships, Field Marketing, Events, and Sales (AEs)

Post-Event & Reporting

• Execute post-event lead triage and sales handoff within 48 hours
• Create attendance reports, engagement insights, and pipeline impact summaries
• Track pipeline influence and ROI from startup programs

Process & Scale

• Develop event playbooks and repeatable workflows
• Identify automation opportunities to improve speed and efficiency
• Document best practices and support cross-functional enablement

Scope & Expectations

• Volume: 20–30 events per quarter
• Event Size: 20-person executive dinners to 500+ attendee conferences
• Audience: Startup founders, CTOs, engineers, and VC partners
• Communication: Slack-based, responsive during business hours

Must-Have Qualifications

• 5–10 years of experience executing B2B events (field marketing, executive dinners, conferences)
• Proven hands-on IC
• Experience managing high-volume event programs (50+ events/year)
• Strong venue sourcing, vendor negotiation, and on-site execution skills
• Experience with event platforms (Swoogo, Splash, or similar)
• Proficiency in Salesforce and HubSpot (campaigns, reporting, landing pages, email)
• Strong understanding of email marketing, segmentation, and lead management
• Familiarity with ABM programs and startup / VC ecosystems
• Background in B2B SaaS, AI, or tech (startup or VC experience required)
• Experience using AI tools
• Bachelor's degree
• Highly detail-oriented, self-directed, and comfortable working against tight deadlines

Nice to Have (not required)

• Experience with Cvent
• Familiarity with Clay, Iterable, Segment, or similar martech tools
• Experience supporting developer or technical founder events
• Experience coordinating global events across multiple time zones
• Familiarity with enterprise sales motions and ABM strategy

Benefits:

• This role is eligible to enroll in both Mondo's health insurance plan and retirement plan. Mondo defers to the applicable State or local law for paid sick leave eligibility