Job Details

At Meadowood, gracious hospitality defines the style of service and timeless, natural beauty, the sense of place. A rich company culture inspires staff to achieve the highest service standards in hospitality. Join the Meadowood team and experience the pride and teamwork of working alongside a dedicated team of professionals in a truly beautiful setting.

To Support Meadowood Mission:

To facilitate the preservation, maintenance and presentation of the guest rooms and deck areas for our guests and members. To anticipate and exceed the expectations of our guest and members regarding the physical comfort, beauty, cleanliness and structural integrity of the guest rooms. To maintain the standards of excellence set up by the Housekeeping Department at Meadowood for providing our guest a memorable experience with the goal of achieving the Meadowood Mission and Vision.

Position Summary:

The Room Attendant is responsible for ensuring that guest rooms are impeccable clean, properly arranged and fully stocked prior to the arrival of a guest. Turn into housekeeping office all found items with pertinent information; date, name, room number. Additional responsibilities include noting and reporting the condition of guest rooms, vacuum cleaners and surrounding building areas for structural and non-structural details such as furniture, lights and paint, damaged or stained soft goods to guarantee that each room is continuously maintained and in perfect condition.

Major Responsibilities & Work Activities:

Clean and dust guest rooms up to Meadowood Standards and re-stock all bathroom amenities, coasters, wipe clean blow dryer, loofa, all terry, shoe mitt, votive candles, replace dirty glassware with clean ones, nail file, change bed linen on a daily basis, clean balconies, deck furniture making sure they are free of debris and/ or damage. Report to Supervisor if there are dishes in guest rooms to pick up, deficient equipment, slow drains, and re-stock bucket at the end of the day. Ensure that all found items are turned into the housekeeping office immediately before going home. Ensure that all rooms are ready for 4pm check-in.

Safety:

Must have spray bottles with labels at all times and never mix any chemicals. Must wear gloves when cleaning or striping linens. If there are any rooms with bodily fluids please use gloves, a mask, and goggles also please let your Supervisor know about it. safely dispose of cigarette ashes by flushing them down the toilet or placing them in a metal container. Monitor and report safety hazards (e.g. outdoor lighting, unsafe decking, frayed electrical cords, wildlife etc.) to Supervisor and or Housekeeping office. Other task as assigned, including fireplace cleaning as necessary

Specific Duties:

• Get your key and room assignment for the day, if you find an assigned room which was not occupied please call the Housekeeping office to inform them of it.
• At the end of the day turn in your keys. There is never a reason to take your working keys home with you, if you do, a security agent will call you to return them immediately. There maybe a written communication placed in your file if you do not follow this procedure.

Personal Characteristics Required:

Flexible with ability to multi-task Customer service driven. Takes pride in achieving and maintaining Meadowood's high standards of excellence for self. Achieves personal satisfaction from working with others in achieving high standards. Detail oriented. Flexible and able to prioritize competing demands Team oriented Able to work under pressure.

Physical Demands of Position:

• Ability to walk over rough, outdoor terrain.
• Ability to walk up and down outdoor stairs.
• Ability to lift up to 25 pounds.
• Ability to bend and kneel to perform cleaning duties.

Working Conditions:

Demanding, fast paced general outdoor environment with high volume of walking up and down steps in sometimes hot or inclement weather.

Compensation:

The starting hourly rate for this position is $20.00 - $21.00 per hour + tips.

• This is the rate Meadowood Napa Valley reasonably expects to pay. Final compensation will depend on factors such as experience, education, and other job-related qualifications. This position is eligible for service charge distributions and gratuities in accordance with company policy. Total compensation varies and is not guaranteed.

Benefits:

• 401(k) matching
• Employee discounts
• Vacation
• Sick pay
• Referral program
• Daily employee meals
• Uniforms
• On site parking
• Wine classes

Meadowood is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Meadowood is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. Please let us know if you need any assistance or accommodations due to a disability.