Job Details

At Meadowood, gracious hospitality defines the style of service and timeless, natural beauty, the sense of place. A rich company culture inspires staff to achieve the highest service standards in hospitality. Join the Meadowood team and experience the pride and teamwork of working alongside a dedicated team of professionals in a truly beautiful setting.

Major Responsibilities & Work Activities:

• See procedure for entering the guest room. When announcing your presence, substitute "Turndown" for "Housekeeping"
• Remove any guest items from the bed. Set neatly on a chair or in the closet.
• Remove the bedspread, folded neatly, place it on the comforter rack after removing the comforter.
• Put comforter on the foot of the bed in a way that is easy for the guest to pull over him/her.
• Pull back the sheets:

- For a bed sleeping one guest, turn down the sheets on one side only, usually the side near the phone.

- For a bed sleeping two, turn down the sheets on both sides.

• Place the amenity on the pillow. For beds sleeping two, be sure to leave amenity on both pillows.
• Remove and clean ashtrays, replenish matches.
• Remove and clean dirty glasses and plates, and set coffee maker if used.
• Collect any food service trays and dishes:

- Set items neatly outside the door

- Call Room Service at (306) for pick up.

• Empty the trash and clean wastebasket
• Straighten Newspaper and Magazines.
• Remove dirty linen in bathroom. Restock with fresh linen.
• Straighten and wipe down Vanity area
• Straighten and wipe down tub or shower area, dry and polish fixtures.
• Check toilet and facial tissue supply. Replenish if necessary.
• Close blinds or drapes
• Turn on bedside and front door lights
• VERY IMPORTANT:

- Visually scan the guest room, beginning at one point in the room and working your way back to the beginning point. Attend to any task you may have overlooked.

• Leave the room and close the door. Check to be sure it is locked.

Personal Characteristics:

Experience Required: Education, Certifications, Licenses, Registrations:

Compensation:

The starting hourly rate for this position is $20.00 - $21.00 per hour + tips.

• This is the rate Meadowood Napa Valley reasonably expects to pay. Final compensation will depend on factors such as experience, education, and other job-related qualifications. This position is eligible for service charge distributions and gratuities in accordance with company policy. Total compensation varies and is not guaranteed.

• 401(k) matching
• Employee discounts
• Vacation
• Sick pay
• Referral program
• Daily employee meals
• Uniforms
• On site parking
• Wine classes

Meadowood is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Meadowood is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. Please let us know if you need any assistance or accommodations due to a disability.