Job Details

Soft Goods Staffer

  2026-01-28     Sports Basement     Santa Rosa,CA  
Description:

A Staffer helps create a WOW customer service and understands what makes Sports Basement awesome and unique. You make connections with customers by engaging genuinely with open-ended questions to help them find the right gear they need, offering your expertise in product knowledge. You work directly with the Lead and Management team to ensure the day-to-day operations and expectations of their zone/department are being met. You have a positive attitude and ensure daily task lists and projects are completed within your zone/department. You typically have oversight of one zone/department and work primarily on the sales floor in your assigned zone/department, assisting neighboring zones/departments as needed. If you love the outdoors and talking about outdoor gear, this is the position for you! From introducing beginners to a new sport or hobby to trading insider tips with experts, you'll get to talk to a huge range of customers about the gear and adventures you love the most. Depending o...Staff, Customer Service, Product Management, Retail, Department


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