Job Details

Join Our Winning Team at Ross!

At Ross, we are dedicated to our people and offer a dynamic work environment that values your contributions! As a leading off-price retail chain with over 2,200 stores and a strong growth trajectory, we pride ourselves on delivering high-quality brandsand merchandise at exceptional prices. Experience the excitement of customer engagement and creating a treasure hunt experience for shoppers.

What We Offer:

• Success: Be part of a team that strives for excellence and continuous improvement.
• Career Growth: We invest in developing our talent because our success is built on your growth.
• Teamwork: Collaborate with us as we tackle challenges together.
• Diversity, Equality & Inclusion: We celebrate our diverse backgrounds and are committed to being a positive force in our community.

Our headquarters are located in Dublin, CA, with additional buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers across the nation. In 2023, our revenues reached $20.4 billion, and we are proud to be a Fortune 500 company promoting an inclusive workplace with ongoing learning opportunities.

GENERAL PURPOSE:

As a Loss Prevention Specialist, you will play a crucial role in securing our store environment, deterring theft and fraud, and ensuring the safety of both customers and associates. This position involves maintaining a visible presence at store entrances and on the sales floor, engaging with customers, and implementing our Company's theft prevention strategies.

ESSENTIAL FUNCTIONS:

• Safety & Security: Prioritize safety by actively maintaining a secure store environment, greeting customers, and addressing safety concerns.
• Customer Engagement: Provide excellent customer service through friendly interactions and recognition.
• Team Collaboration: Work closely with Store Leadership to understand and implement Loss Prevention best practices.
• Theft Mitigation: Monitor for suspicious behavior and follow established Company policies for theft responses.
• Operational Efficiency: Educate associates on loss prevention initiatives and validate proper checkout procedures.

SKILLS AND QUALIFICATIONS:

• High School diploma or equivalent required; AA degree preferred.
• Minimum of one year in retail supervision or related experience preferred.
• Experience in loss prevention or security is a plus; active Security Guard License preferred.
• Ability to thrive in a fast-paced environment with excellent communication skills.
• Proficient in building relationships and delivering outstanding customer service.

PHYSICAL REQUIREMENTS:

• Regular attendance and punctuality are essential.
• Must be able to stand, walk, and move around the store for extended periods.
• Able to lift and move items weighing more than 25 lbs.
• Frequent bending, stooping, and crouching may be required based on daily business needs.

SUPERVISORY RESPONSIBILITIES:

None

DISCLAIMER: This job description outlines the primary responsibilities of the role and is not a comprehensive list of all tasks. Responsibilities may change at management's discretion.

We are an equal opportunity employer committed to attracting, hiring, and developing a diverse workforce. We prohibit discrimination based on protected categories as per applicable laws.

The base pay range for this role is $18.71 - $19.21, depending on experience, skills, qualifications, and location.