Job Details

Employer Industry: Automotive Tools Distribution

Why Consider this Job Opportunity:

• Competitive pay of $20/hour plus a $1 bilingual premium, $300 hiring bonus, commissions, and annual gainshare bonus
• Comprehensive benefits package including medical, dental, vision, and life insurance
• Generous paid time off: 15 vacation days, 12 paid holidays, and paid sick leave
• Opportunity for career advancement and personal growth within a supportive work environment
• Flexibility of remote work with no weekend shifts
• Employee discounts, tuition reimbursement, and student loan payment assistance available

What to Expect (Job Responsibilities):

• Assist franchised distributor customers with automotive tool selection, troubleshooting, pricing, and ordering
• Handle inbound calls while providing accurate product information and assistance
• Offer technical support regarding product specifications from the employer's catalog
• Conduct suggestive selling of products through promotional programs
• Input orders using internal ordering software systems and collaborate with subject matter experts to resolve queries

What is Required (Qualifications):

• High school diploma or GED equivalent
• Availability to work Monday-Friday from 9am-5:30pm EST
  
• At least 1 year of call center experience or equivalent customer service experience
• Bilingual fluency in Spanish, both spoken and written
• Basic PC skills and effective verbal and written communication abilities

How to Stand Out (Preferred Qualifications):

• ASE certification, automotive experience, or related trade school degree
• Experience in suggestive sales or working with general automotive mechanics
• On-the-job experience dealing with automotive tools

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