Job Details

IT Specialist Position

The Sheriff's Office is seeking an experienced IT professional to join their team as an IT Specialist. Starting salary up to $58.58/hour ($122,263/year) and a competitive total compensation package!

The Sheriff's Office is recruiting to fill a Time-Limited IT Specialist position that is currently funded through October 8, 2029.

Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits including:

• Hybrid Telework
• Salary Advancement
• Paid Time Off
• County Paid Health Premium Contributions
• Post-Retirement Health Reimbursement Arrangement
• Retirement
• Paid Parental Leave
• Student Loan Debt Relief

As part of the Technical Services Bureau in the Sheriff's Office, the IT Specialist provides technical support (hardware and software) and recommends technical solutions to Sheriff's Office staff using Law Enforcement and Detention applications and systems. This includes receiving and responding to calls, emails, and other electronic messages from staff, potentially up to 24 hours per day, seven days a week, 365 days a year. Responsibilities include:

• Supporting and maintaining the Sheriff's Office server infrastructure, including building, updating, patching, and troubleshooting physical and virtual servers hosting Sheriff's Office applications and data
• Coordinating with the County of Sonoma's Information Systems Department on various enterprise technology projects within the Sheriff's Office
• Coordinating with other public safety agencies in the deployment, configuration, and support of shared technologies, including computer-aided dispatch, records management, mobile data computers, and data warehouse applications
• Supporting and maintaining Biometric identification systems for the Sheriff's Office, Probation, and other Law Enforcement agencies

The ideal candidate is a problem solver who is able to be flexible amid competing and changing priorities. They will have significant experience working with Microsoft client and server infrastructure, and Microsoft Azure and PowerShell experience is also highly desired. Experience working in local government or for a public safety organization is a plus! Additionally, the ideal candidate will possess many of the following:

• Microsoft certifications related to Microsoft Azure, Microsoft 365, or Microsoft client/computer/server/device administration
• Certifications or training experience related to computer security
• Experience in customer service or at a service desk in a Tier 1 or 2 role, including Windows 11 technical support
• Knowledge of Active Directory administration, including file permissions, security groups, and group policy
• Experience with Microsoft Hyper-V, Microsoft System Center Configuration (SCCM), Windows Server Update Services (WSUS), and Remote Desktop Services (RDS) server deployments
• Understanding of Networking Protocols (e.g. TCP/IP, DNS, DHCP), including basic troubleshooting of Local Area Network (LAN) and Wide Area Network (WAN) connectivity issues
• Excellent communication, critical thinking, and teamwork skills
• The ability to quickly review, comprehend, and write technical documentation to resolve issues
• Some experience creating training materials and presenting information in a clear and concise manner
• A strong interest in seeing the results of their work directly impact the betterment of the community

NOTE: The Sheriff's Office is a 24/7 environment. Sheriff's IT Specialists will be required to be part of a standby on-call (paid) rotation and may work various shifts and schedules according to the needs of the agency, including weekends. As a condition of employment, individuals will be required to undergo and maintain a Sheriff's Office background clearance. Telework of a maximum of two days per week is possible after the probationary period, AND in consideration of on-site minimal staffing requirements. Four-day, 10-hour alternative schedules may be considered by management upon request. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory. This Sheriff's Office IT Specialist employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment.

The Civil Service title of this position is Department Information Systems Specialist II. Application submissions require the Supplemental Questionnaire to be completed.