Job Details

Company Overview

Milestone Technologies is a dynamic global IT managed services firm that collaborates with organizations to enhance their technology, infrastructure, and services, driving essential business outcomes like digital transformation and operational agility. For over 25 years, we've built an employee-first, performance-focused culture while supporting leading enterprise clients who are outpacing market growth. Our expertise lies in Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. At Milestone, we foster a collaborative and inclusive environment that empowers employees to reach their fullest potential.

Our skilled professionals provide services based on our best practices and delivery framework. Utilizing our extensive knowledge base, we execute initiatives that yield both immediate and long-term value for our clients while continuously improving our services to offer transformative benefits in IT. Our Intelligent Automation accelerates IT transformation for businesses, enabling a sharper focus on objectives and significantly elevating employee productivity. With over 3,000 employees serving more than 200 clients globally, we remain committed to revolutionizing IT deployment.

Description:

The Badging Administrator will play a crucial role in managing security and access permissions for individuals needing building access. This role also involves acting as a customer service representative, facilitating access control requests, and resolving badge-related issues. Responsibilities include inventory management, report generation, and assisting with alarm remediation.

Key Responsibilities:

• Oversee daily global badge operations efficiently
• Engage in hands-on operations including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements
• Establish secure access zones and contribute to developing physical access infrastructure that aligns with identity management and RBAC/ABAC policies

Required Qualifications:

• 1-3 years of experience in Security, Badging, or Access Control fields
• Demonstrated experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management access platforms)
• Strong background in access management within security operations
• Experience with Genetec is highly preferred

Work Schedule:

• Primary schedule: Monday through Friday, 8 AM to 5 PM
• Flexibility to support on weekends as needed

Compensation

Estimated pay range: $30/hr - $40/hr. Actual compensation will be determined based on knowledge, skills, experience, certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone, we aim to create a workplace that truly reflects the diversity of the communities we serve, where everyone feels encouraged to bring their authentic selves to work. We understand that fostering a culture of equity and belonging is not only the right thing to do but is also vital for our ongoing success.

Milestone Technologies offers equal employment opportunities to all applicants and employees. All qualified candidates will be considered for employment without discrimination based on race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable law. Milestone also provides reasonable accommodations for disabled candidates and employees.

We value the unique backgrounds, cultures, experiences, knowledge, innovation, self-expression, and perspectives that you can bring to our global team. Our recruitment team looks forward to meeting you.