Job Details

[Billing / Remote] - Anywhere in U.S. / Up to $24 per hour / Medical, dental & vision / 401k match / PTO / WFH reimbursement - As a Collections Associate at CRIO, Inc., you will: Manage the process for collecting customer payments per invoice terms; Handle inbound and outbound e-mail and call communications; Establish relationship with customers to ensure timely payment of invoices; Process and review account adjustments; Reduce delinquency rate for customers; Enlist the efforts of customer success team and senior management when necessary to accelerate the collection process; Provide exceptional customer service by addressing client concerns and resolving disputes; Utilize tools to organize and report on collection activityHiring Immediately >>