Job Details

Stanly Ranch, Auberge Collection

Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley's wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation.

Food & Beverage Supervisor

Step into a leadership role where your passion will be the foundation for inspiring your team to achieve operational excellence. While this role will have a primary focus on one outlet or department, the expectation is that the supervisor will assist and lead across all food and beverage venues as business needs require.

The Food & Beverage Supervisor plays a key role in leading service excellence, guest satisfaction, and team development while upholding luxury service standards, regulatory compliance, and brand expectations.

Key Responsibilities Please note this is not an exhaustive list. Within the Auberge family, our people are encouraged to find new ways to support the business, their guests, and their teammates.

• Provide coaching, training, and daily leadership to food and beverage team members, through our ENRICH values
• Ensure all standard operating procedures (SOPs) are followed consistently
• Deliver exceptional guest experiences across all assigned outlets
• Uphold service standards, merchandising, cleanliness, and presentation expectations
• Prepare and oversee the preparation of beverages and food items according to recipes and quality standards, as applicable to the outlet
• Ensure guests are served quickly, courteously, and efficiently
• Train team members on menus, products, and service knowledge so they can confidently engage with guests
• Proactively anticipate operational needs, resolve issues, and maintain smooth service flow
• Support cleanliness, organization, and visual appeal of all food and beverage spaces
• Maintain clear, professional communication with service and management teams
• Assist guests with menu questions and provide recommendations
• Act as a guide to the guest experience within food and beverage venues
• Ensure all items are properly stocked and inventory levels are maintained

The starting range for this position is $28.00. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Qualifications

Required Qualifications

• Current Food Handler's Card
• RBS Training Required
• Must be of minimum age to serve alcohol.
• Minimum 1 year of supervisory experience
• Demonstrated ability to lead by example and provide excellent customer service
• Strong communication and organizational skills
• Basic computer skills
• Ability to multitask with strong attention to detail
• Ability to thrive in a fast-paced environment
• Team-oriented mindset
• Demonstrates initiative and follow-through
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

Preferred Qualifications

• Previous hospitality or food and beverage experience
• Education: High school diploma or equivalent

About Auberge Collection

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.

SRGA Resort, LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort, LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort, LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.