Job Details

Paint Expert

The major responsibilities for this position include:

• Comes to work as a happy, friendly associate ready to help every customer and associate.
• Greet customers as they enter your area and help direct by asking "What can I help you find today"
• Ensure customers receive amazing service, follows the W.O.W. process and standards.
• Help customers locate merchandising in store, show alternatives if we have, provide help on AceHardware.Com, as well as completing special orders within AceNet.
• Use Radio headset to communicate with other associate's in working with customers and business needs.
• Awareness of all promotions and advertisements and communicates to customers as appropriate.
• Takes ownership for assigned roles and performs to highest standards.
• To become the "go to" specialist for assigned roles below.
• Execute the daily operational, day-to-day tasks and priorities assigned by store management including;
• Stocking / Replenish out of stocks / Process new truck receipts
• Set planograms, endcaps & displays including signing.
• Completing price changes which include replacement of bin tags, signing and ticketing as applicable.
• Sets promotions including signing, completes pricing changes and maintains shelf labels.
• Assist in the training and development of peers with your specialty skills.
• Participates in the Store Housekeeping Standards "Maintain as We Go" which may include:
• Taking out the trash, dust and mop floors, clean restroom, associate room, and clean stockroom.
• Recover and maintain merchandising standards putting away merchandise and facing on shelf / hook.
• Retrieve carts from the parking areas and pick up trash outside. Clean front patio and Garden Center.
• Processing new shipments and helps keep the receiving and back stock area clean, organized and safe.
• Learn and follow established safety rules and safe work practices. Reports accidents immediately to a Manager.
• Is proactively monitoring customers and if shoplifting is suspected or observed, provides a higher level of service and notifies the MOD via headset radio.
• Solicit customers to open an Ace Rewards card, promotes the benefits and future savings potential.
• Answer customers' questions, "how to" requests, and provide information on "do it yourself" projects.
• Will learn POS procedures to backup Customer Service Associates and process high value transactions.

The minimum requirements for this position include:

• Multi-year experience working in a major paint retailer selling branded paints.
• Education/Training: High School degree, trades experience, some college preferred.
• Possess a vast product knowledge of hardware related categories/products with a willingness to learn.
• Previous experience in a retail environment either in sales and merchandising roles.
• A happy and friendly person with a commitment to service, excellence and helping others.
• Sales and marketing experience with retail programs, establishing relationships and working with customers
• Knowledge and experience working in retail operational computer systems, MS Word and Excel a plus.
• A commitment to service excellence and customer satisfaction
• Team player with excellent interpersonal skills with a strong willingness to learn.
• Excellent communication skills, organizational ability, high attention to detail, and ability to multi-task
• Ability to work PT flexible hours including weekday shifts, evenings, weekends and holidays to meet the needs of the business.

Learn and grow with us:

• Are you a hardware hero? Bring your knowledge and we'll teach you something new.
• Have a helpful attitude? We'll train you on hardware know-how that builds life skills.
• We train you from day one and the opportunities don't stop there.

What to expect:

• You'll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.
• Like working in a fast-paced and fun environment? We are high energy so time will fly.
• You'll be on your feet for most of your shift (6 to 8 hours).
• You must lift up to 50 lbs.

Pay, Benefits, and Perks:

• Paid time off
• Health Insurance or discount card for medical, dental, vision, and prescriptions
• 401K
• Employee discounts on products

Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.