Job Details

Bank of Marin, voted by our employees as one of the "Best Places to Work" in the North Bay Business Journal, is looking for a Fraud Officer to join our Compliance team at either our corporate office in Novato or our Rancho Cordova office.

The Fraud Lead serves a dual role as both a senior-level investigator and a team leader within the fraud surveillance function. This position reports to the Compliance Manager and is responsible for: (1) conducting complex alert triage, case investigations, and drafting Suspicious Activity Reports (SARs), and (2) supporting the oversight through leadership of operational excellence and process improvement initiatives, mentoring and providing alert/case/SAR guidance and review, and acting as a key escalation point for the team of analysts. The ideal candidate will demonstrate strong investigative skills, regulatory knowledge, and leadership acumen, and will serve as a key escalation point and mentor to associates on the Fraud Monitoring team.

Essential Job Functions:

• Oversees the preparation of the annual Fraud Report, including the ID Theft Prevention and Elder/Dependent Financial Exploitation program for the Board of Directors.
• Oversees the execution of the annual Fraud Risk Assessment and the proposed updates to the Bank's Fraud Program Policy for the Compliance Managers review and Board approval
• Conduct end-to-end investigations of fraud alerts, including transaction analysis, customer profiling, and documentation of findings.
• Draft and file high-quality SARs in accordance with regulatory requirements and internal standards.
• Perform reviews of alert dispositions, case documentation, and SAR narratives prepared by other staff.
• Serve as an escalation point for complex or high-risk alerts and investigations.
• Assist the Manager in overseeing daily workflow, ensuring timely and accurate completion of fraud monitoring tasks.
• Support the training and onboarding of new team members and provide ongoing coaching and guidance to staff.
• Identify process inefficiencies and recommend or implement improvements to enhance fraud detection and operational effectiveness.
• Collaborate with internal stakeholders (e.g., Quality Control, Analytics, Compliance, Legal, Operations, Technology) and external partners (e.g., financial institutions, law enforcement) as needed.
• Assist in the preparation of internal reports, metrics, and regulatory responses related to fraud monitoring activities.
• Maintain up-to-date knowledge of fraud typologies, regulatory changes, and industry best practices.
• Support the administration of fraud-related 314(b) requests, business-facing inquiries, and internal information gathering.
• Uphold a high standard of confidentiality, integrity, and professionalism in all aspects of work.
• Monitor team performance metrics and ensure adherence to service level agreements (SLAs) and quality standards, as needed.
• Stay informed on emerging fraud trends, regulatory changes, and industry best practices.
• Delegate effectively and assign work to associates to ensure deliverable requirements and timelines are met.
• Assist in the administration of incoming/outgoing fraud-related 314(b)s.
• Assist in the administration of business-facing inquiries and internal information gathering.
• As needed, assist in response to regulatory inquiries applicable to fraud prevention practices or relevant to any areas applicable to the work of the team.
• Support the reclaims and representment processes.
• Escalate issues or concerns to the Compliance Manager and/or other senior management as needed.
• Other duties as assigned.

Knowledge of

• Concepts, practices and procedures of securities industry and/or banking compliance reviews.
• Fraud typologies, detection methods, and regulatory reporting requirements.
• Fraud surveillance systems, case management tools, and SAR filing practices.
• Rules and regulations of the USA PATRIOT Act, Bank Secrecy Act, Regulation E, Reg S-ID, and any other applicable fraud-related regulatory or industry rules and guidance.
• Transaction methods & financial products, and financial services industry practices.
• Principles of banking and finance

Job Skill Level / Additional Requirements:

• Investigative analysis and documentation.
• Drafting clear, concise, and compliant alert, case and SAR narratives.
• Reviewing and providing feedback on investigative work.
• Cross-functional collaboration and stakeholder communication.
• Time management and prioritization in a high-volume environment.
• Mentorship and performance coaching.
• Written and verbal communication.
• Administering anti-fraud policies and procedures.
• Planning and scheduling work to meet organizational and regulatory requirements.
• Investigating compliances issues and irregularities.
• Making risk-based decisions.
• Operating standard office equipment and using required software applications.

Ability to

• Work independently and manage complex investigations with minimal supervision.
• Complete high-volume, deadline-driven work with a focus on quality and compliance.
• Identify and implement process improvements with measurable impact.
• Communicate effectively with associates and investigators as well as management, senior management, and internal and external stakeholders (both verbally and through written correspondence).
• Provide actionable feedback to inspire the continuous improvement of the team.
• Prioritize and delegate work effectively.
• Adapt to evolving fraud threats and regulatory changes.
• Inspire a team excellence while nurturing a collaborative and uplifting work environment.
• Gather information, identify linkages, trends, and significance and communicate findings.
• Interpret and apply regulations and identify and recommend compliance changes as appropriate.
• Work independently as well as collaboratively within a team environment.
• Provide a high level of customer service.
• Establish and maintain effective working relationships at all levels of the organization.
• Maintain confidentiality and exercise sound judgment.
• Foster a culture of integrity, accountability, and continuous improvement.

Educational and Professional Experience:

• Bachelor's degree (B.A.) from four-year college or university; or equivalent combination of experience and/or training.
• General Experience - 3 to 5 years
• CFE required or the ability to obtain in 12 months
• CAMS preferred

The hiring pay range for this position is $82,429 to $121,473. In addition to the pay range listed, all bank positions are eligible for incentive compensation, which varies based on role. The pay rate for a successful applicant depends on a variety of factors including but not limited to geographic location, work experience, education, and/or skill level.

The Bank of Marin is a growing public company with career advancement opportunities. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, a retirement savings plan with employer matching opportunity, bank paid employee stock ownership plan, tuition reimbursement, employee volunteer program and more. Additional details about total compensation and benefits will be provided during the hiring process.

Bank of Marin is an equal opportunity employer. EOE AA M/F/Vet/Disability