Maintenance Technician (Onsite Position)
Summary
The Maintenance Technician is responsible for planning, coordinating, and executing maintenance tasks to ensure the proper upkeep of buildings, equipment, facilities, and grounds. This role plays a key part in preserving property values and maintaining a safe, high-quality living environment for the community. Working under the direction of the Community Manager, the Maintenance Technician responds to repair requests, performs scheduled and emergency maintenance, and ensures all work meets the standards outlined in the service contract for the association. Acting as an onsite liaison between EBC and the residential community, this position collaborates closely with the Community Manager to deliver exceptional service and maintain operational excellence.
Key Responsibilities
Routine Maintenance & Repairs
• Perform routine preventive maintenance to ensure building systems operate efficiently and prevent deterioration of property.
• Complete maintenance tasks such as carpentry, painting, plumbing, and electrical repairs, including but not limited to span and boiler inspections, laundry equipment checks, exercise equipment inspections, and maintaining supply records.
• Clean and repair building fixtures, including lights, locks, windows, doors, screens, walls, floors, gutters, and drains. Tasks include pressure washing, spider/cobweb removal, and cleaning trash and recycling bins and enclosures.
• Operate and perform routine maintenance and repairs on systems and equipment as needed.
Site Monitoring & Reporting
• Conduct daily site walks to identify issues and communicate violations or concerns to the Community Manager, including parking issues and CC&R rules enforcement.
• Prepare and submit weekly maintenance reports detailing completed tasks and outstanding issues
Community & Administrative Support
• Attend Board meetings when required to provide updates on maintenance activities and address questions.
• Serve as an onsite liaison between EBC and the residential community, collaborating closely with the Community Manager to ensure service standards are met.
• Perform other duties as assigned to support community operations and property upkeep.
Homeowner Support
• Unit heater repairs
• Water shut-offs and construction assistance
• Move-ins/move-outs and deliveries
• Lockouts and emergencies
Contractor Oversight
• Fire Systems: Assist with quarterly fire safety inspections (hoses, extinguishers, alarms, ladders, sprinklers).
• Tree Service: Annual site-walk and scheduling of tree and hedge trimming.
• Landscape Service: Inspect weekly service; conduct site inspections 2-4 times per year.
• Trash Pickup Service: Inspect garbage enclosures twice weekly; schedule annual
Christmas tree pickup.
• Pest Control Service: Review monthly reports; meet with technician 4-8 times per year.
• Elevator Service: Meet with service technician 8-12 times per year; call for service as needed.
• Boiler System Service: Oversee boiler system maintenance; assist with electrical repairs as needed.
• Janitorial Service: Daily site inspections; maintain janitorial supplies; communicate homeowner concerns to the Community Manager.
• After-Hours Emergency Response: Be prepared to promptly respond to emergency calls received outside of regular business hours through our designated after-hours call vendor. All calls must be acknowledged within 15 minutes and addressed as quickly as possible based on the nature of the emergency.
Compensation:
$38.00/hour; direct experience highly considered.
Employment Type:
Full Time
Work Location:
100 South Street, Sausalito, CA 94965
Knowledge and Skills
• Must be able to communicate effectively with internal and external customers and clients
• Knowledge of general maintenance requirements (documentation, safety, required reporting, regulations, etc.)
• Knowledge of electrical and plumbing codes and maintenance requirements (documentation, safety, required reporting, regulations, etc.)
• Knowledge of OSHA worksite and personal safety requirements
• Knowledge of State or local governmental safety requirements
• Professional communication skills (phone, interpersonal, written, verbal, etc.)
• Professional customer service skills
• Interpretation and completion of verbal and/or written instructions at a proficient level
• Knowledge of company policies, procedures, and forms
• Time management and time-critical prioritization skills
• Initiative-taking, proactive, detail-oriented and a team player
• May be required to provide own basic tools (power drill, power saw, screwdrivers, level, hammer, etc.)
Physical Demands
• Ability to safely operate, climb, and perform work on ladders (1 - 2 stories) - 24 - 28 ft.
• Ability to operate smartphone & email (day-to-day operations, basic communication/monthly expense reports)
• Must be able to operate a vehicle from one location to another
• Must be able to lift and carry up to 20 pounds on a frequent basis
• Must be able to sit, stand, bend, pull/push, grasp, twist, reach above shoulder, walk, stoop, kneel, and climb.
• Must be able to use hands and fingers to input data to the information system, and talk or hear in order to gather and provide information on departmental processes.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
High School Diploma or GED Required
3 -- 5 years of directly related or closely related experience