Job Details

Join The Four Seasons Family!

We are looking for a Director of Food and Beverage!

About The Role:

The Director of Food and Beverage forms part of the Executive team who collectively make key strategic and operational decisions for the Resort. The Director manages the Food & Beverage Operation which includes all restaurants, bars & lounges, banquets, room service and private bars.

What You Will Do:

• Responsible for directing and overseeing all aspects of the organization's food and beverage planning and service, with duties to include menu planning and costs, preparation and presentation of food and drinks, and adherence to quality and safety standards.
• Coordinate the selection, training, development, and evaluation of employees and managers in the Food & Beverage Division through effective management and leadership to ensure that established cultural and core standards are met.
• Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained on quality and service standards, has the necessary tools and equipment, and is empowered to carry out job duties.
• Establish long-term strategic planning for the Food & Beverage Division (Truss Restaurant + Bar, Auro, In-Room Dining, Banquets/Private Dining Rooms, CAMPO Pool + Bar, and Culinary).
• Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the division and hotel.
• Assist with establishing and achieving quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
• Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
• The ability to be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons through effective marketing and personal relationships.
• Participate in preparation of the hotel's strategic and marketing plans. Prepare the Food and Beverage Department budget.
• Work closely with the General Manager and Planning Committee to design effective menus, collateral, amenity options and marketing campaigns while ensuring excellent product quality at a fair price.
• Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.

What You Bring:

• We are looking for individuals who currently holds a Director of Food and Beverage title.
• Previous luxury resort/hotel experience - 5 to 7 years at the Department Head level.
• Solid knowledge of food & beverage, strong wine knowledge, creative, ambitious, and strong business acumen, work ethic and people-management skills.
• A college degree preferably specializing in hotel/restaurant management or business administration, or equivalent experience is required.
• Some travel is required for training, conferences and special events.
• Excellent written and verbal communication skills.
• Ability to remain calm under pressure and make effective decisions in emergency situations.

What We Offer:

• Salary: $155,000- $170,000 and eligible for an annual performance incentive/bonus
• Cigna medical and dental benefit options
• 8 weeks of New Parental Leave Pay
• Excellent Training and Development opportunities
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary Employee Meals
• Onsite Parking
• Laundry/Dry Cleaning Services for Business Attire
• Gym Access
• 401k Retirement Plans

Schedule & Hours:

• Full-time availability
• Flexible for early morning, mid-day, and evening shifts to support 24/7 operational business needs

For internal non-US Four Seasons applicants, please contact your People + Culture (HR) Department with questions about management transfers.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -