Job Details

The Internal Audit and Control Department is responsible for evaluating and improving the effectiveness of the organization's risk management, control, and governance processes. The department conducts independent and objective audits to ensure compliance with policies, procedures, and regulations, and to identify areas for operational improvement. The mission of the department is to provide assurance and advisory services that enhance the organization's ability to achieve its strategic objectives while safeguarding its assets and ensuring the integrity of its financial and operational activities.

As Program Manager, Corporate Investigations and Internal Control, you will lead critical initiatives across Corporate Investigations, Forensic Analysis, Internal Audit, and Internal Control, with a strong focus on leveraging AI technologies and advanced data tools such as PowerBI to design and manage dashboards that deliver actionable insights and strengthen risk oversight.

Reporting directly to the VP, Internal Audit & Control, you will act as a strategic partner in driving business and financial objectives by applying a disciplined, data-driven approach to enhance risk management, governance, and control processes in a fast-paced, evolving environment.

• Plan and execute investigations including, but not limited to, corporate fraud, conflicts of interest, misuse of company assets and other violations of company policies and/or laws.
• Review documents, records, reports, and policies/procedures to prepare an investigation plan.
• Use OSINT to assist in solving cases and identify irregularities.
• Interview employees at all levels of the organization regarding complex and sensitive matters.
• Adhere to SLA best practices by prioritizing tasks, collaborating early, and leveraging templates to ensure investigations are closed within two weeks.
• Design and lead operational audits from end to end ensuring the scope and approach is aligned with Internal Audit leadership. Identify loopholes and recommend risk aversion measures and cost savings.
• Prepare and present reports that reflect audit results clearly laying out findings and recommendations.
• Conduct follow up audits to monitor management's interventions.
• Develop and maintain interactive dashboards to visualize trends, anomalies, and key risk indicators for management and audit teams.
• Serve as a key champion for the implementation and integration of AI technologies across the Internal Control department, identifying opportunities to leverage AI for enhanced risk detection, process automation, report development, and continuous improvement.
• Use such data to analyze transactions, identify trends, risks, and controls required.
• Work with IT and stakeholders to determine new data feeds and reports that could be used in investigations, forensic analysis and fraud monitoring.
• Engage with business partners to proactively provide advisory guidance on risks and controls for new projects, programs or initiatives.
• Continuous engagement with stakeholders at all levels to understand the ongoing risks within the business and support business partners to address in a timely manner.
• Undertake special projects, ad-hoc audits, projects reviews or similar upon request depending on needs within the Internal Audit and Control dept.
• Write clear, concise investigation reports suitable for distribution to management and E&C teams.
• Identify value-added recommendations to improve processes and internal controls following investigations.
• Continue to follow up with business partners on action plans after the investigation is closed
• Assist in the follow-up of action plans from operational audits, ensuring timely closure and a review of supporting documentation.
• Prepare and assist with LVMH internal audits and/or external audits and follow up on the implementation of their recommendations post-audit.
• Perform a select number of store audits annually utilizing this experience to help gain an understanding of controls and potential fraud risks at stores (3-5 weeks of North America travel per year)

We'd love to hear from you if you have…

• 5+ years supporting corporate investigations, internal/external audit, forensic analysis, finance, or controlling (ideally in audit/consulting firms or large companies)
• Up to 3 weeks of travel with the team or alone, for DC and Store Visits
• Experience within Experience in Retail or Consumer Packaged Goods
• Certified Fraud Examiner (CFE) required
• Demonstrated experience in designing and leading investigations, forensic analysis, internal audits, and ad-hoc projects, with the ability to develop, facilitate, and implement strategic investigation plans.
• Proven knowledge of auditing standards and procedures, laws, rules, and regulations.
• Advanced experience with Excel and data analytics tools and a passion for leveraging AI to enhance internal controls and investigations. Strong accounting and financial skills are also essential.
• Experience in building, editing, and maintaining PowerBI dashboards, serving as the primary point of contact for the Internal Control team on all dashboard-related needs.
• Ability to strategically organize complex investigations, including identifying, collecting, and analyzing evidence, conducting interviews, and writing reports.
• Ability to convey complex concepts clearly and deliver presentations to diverse audiences.
• Project management, time management, and multi-tasking are essential skills.
• Ability to track, measure, and communicate the impact of investigations and control improvements to leadership.
• Collaborative and approachable, with strong interpersonal skills to build trust and influence across cross-functional teams in a friendly, inclusive culture.
• Results-driven, intellectually curious, and a self-starter requiring minimal supervision, with an enthusiastic, driven work ethic.
• Proven ability to operate effectively in a dynamic, evolving environment that resembles a startup more than a mature organization. You thrive in fast-paced projects where priorities can shift, demonstrating adaptability and resourcefulness in the face of ambiguity and unknowns.
• Willingness to roll up your sleeves and tackle challenges hands-on, even when resources or data are incomplete.
• Enjoy tackling complex challenges with limited information and proactively seek creative solutions.
• Demonstrate Sephora's values: Welcome All, Imagine Fearlessly, Make It Happen, Lead with Passion and Heart, and Grow Together, Win Together.