Job Details

Development Services Administrative Assistant

The ideal candidate is motivated and excited about providing direct support to the Director of Development Services in a fast-paced environment. This position provides administrative support to the Director by performing a variety of administrative, scheduling, and office support duties in support of the director.

To be considered for this opportunity, please visit "Job Opportunities" at www.rpcity.org for an online application and the required supplemental questionnaire. Work history must include all employment for the last ten years. All applications will be screened for completeness and possession of minimum qualifications. Applications will be reviewed in detail to identify the most qualified candidates to proceed in the recruitment process.

You may submit a resume or other relevant documents to further describe your qualifications; however, "See Resume" will NOT meet the requirements to submit a complete application, including employment history, or be accepted in lieu of responses to supplemental questions. If you need assistance applying online, please click on the Application Help/FAQ's link: www.governmentjobs.com/home/faq

Under general supervision, performs a variety of administrative, secretarial, and office support duties of considerable complexity requiring thorough knowledge of the department, its procedures, and operational details; provides administrative support to management, departmental staff, commissions, and committees; composes and prepares correspondence using considerable judgment in content and style; performs skilled word processing, data entry, and typing; provides information to the public and staff; provides assistance for a wide variety of assignments related to administration of budgets, contracts, research projects, and department programs; and performs related work as required.

General supervision is provided by professional or management personnel. Functional or technical supervision may be provided by technical, professional, or management staff. May function as a lead by assigning and reviewing the work of support staff.

Administrative Assistant I: This is the entry-level class in the Administrative Assistant series. Initially under close supervision, incumbents with general administrative experience perform work in a variety of work assignments in support of a Department Head or management staff. As knowledge and experience are gained, the work becomes more varied, and is performed under more general supervision. Positions at this level usually perform most of the duties required of the positions at the journey-level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods.

Administrative Assistant II: This is the journey-level class expected to exercise initiative and a high degree of independent judgment and tact in the performance of assigned duties. Employees at this level are required to be fully trained and knowledgeable in the operations, procedures, and policies related to the assigned area(s) of responsibility. Positions in the Administrative Assistant class series are flexibly staffed and positions at the Administrative Assistant II level are normally filled by advancement from the Administrative Assistant I level after gaining the knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class. This class is distinguished from the Office Assistant class in that the former performs the more difficult and complex administrative work and may provide lead supervision over lower-level support staff.

Provides outstanding and friendly customer service.

Create and maintain a respectful and collaborative working environment.

Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.

Demonstrates care for the organization, customers, and coworkers.

Perform work of the highest quality possible.

Practice and encourage initiative and innovation to improve the workplace.

Knowledge of organization and function of public agencies, including the role of an elected City Council and appointed boards and commissions.

Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.

Modern office administrative and secretarial practices and procedures, including the use of standard office equipment.

Business letter writing and the standard format for reports and correspondence.

Principles and practices of data collection and report preparation.

Computer applications related to the work, including word processing, web design, database, and spreadsheet applications.

Business mathematics and basic statistical techniques.

Record keeping principles and procedures.

English usage, grammar, spelling, vocabulary, and punctuation.

Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Perform responsible administrative support work with accuracy, speed, and general supervision.

Provide varied and responsible office administrative work requiring the use of tact and discretion.

Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.

Interpret, apply, and explain administrative and departmental policies and procedures.

Respond to and effectively prioritize multiple phone calls and other requests for service.

Compose correspondence and reports independently or from brief instructions.

Make accurate mathematical, financial, and statistical computations.

Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.

Establish and maintain a variety of filing, record-keeping, and tracking systems.

Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.

Operate modern office equipment including computer equipment and specialized software applications programs.

Use English effectively to communicate in person, over the telephone, and in writing.

Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.

Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Administrative Assistant I: Equivalent to completion of the twelfth (12th) grade supplemented by college-level coursework and/or technical training in secretarial science and/or office administrative support and one (1) to two (2) years of increasingly responsible administrative work experience. Additional specialized clerical training including proficiency in applicable computer programs is desirable. Administrative Assistant II: Equivalent to completion of the twelfth (12th) grade supplemented by college-level coursework and/or technical training in secretarial science and/or office administrative support and three (3) years of increasingly responsible administrative work experience. Additional specialized clerical training including proficiency in applicable computer programs is desirable.

Ability to obtain a valid California Driver's License by time of appointment and a satisfactory driving record may be required for some positions.

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Some assignments may require operating a vehicle to visit different City sites for business. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 20 pounds. Employees work in an office environment with moderate noise levels, controlled temperature conditions. Some positions may occasionally have direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Per the Public Employees' Pension Reform Act (PEPRA), effective 1/1/13, new-hire employees will be in the Misc. 2% at Age 62 retirement formula with a 3-year final compensation. Employees must contribute 50% of the normal cost rate to CalPERS, which is currently 6.25%. Medicare Taxes are withheld, but the City does not participate in Social Security. Employees may select from Kaiser, REMIF, or Sutter health plans. The City contributes a set credit amount based on coverage level. City provides Delta Dental and VSP (vision) insurance at no premium cost to employee and eligible dependents. Employees may purchase supplemental life insurance, participate in deferred compensation program and join in a credit union. The City is a non-smoking workplace. This position is in the Rohnert Park Employees' Association Unit. Positions in this unit that are Exempt under the Fair Labor Standards Act (FLSA) receive 50 hours of Administrative Leave. For further details about the benefits offered, please visit www.rpcity.org/city_hall/departments/human_resources/benefits/employees