Job Details

Join Friedman's, where our mission is to Deliver the Human Side of Home Improvement. Named a "Best Place to Work" and voted Sonoma County's Best Home Improvement Store 14 years in a row, we're built on a positive, team-oriented culture built on decades of trust and service.

We offer bundled benefits; eligibility for a discretionary bonus; 401(k). You'll also enjoy a generous employee discount and tuition reimbursement to support your career path. At Friedman's, you're not just starting a job, you're joining a team that leads, grows, and builds something bigger together.
Summary:

The Maintenance Coordinator is a Values-based Leader that will contribute to the Maintenance Department in a supervisory position under the direction of the Fleet & Facilities Manager. The Maintenance Coordinator will champion safety for the department, supervising, coaching and mentoring the Maintenance Technicians. This hands-on Leader will spend 70% of their time in Friedman's locations working on daily repairs and equipment maintenance. The Maintenance Coordinator is also responsible to build a team environment, develop individual Team Members, identify opportunities to improve processes to increase efficiency, partner with internal cross-functional partners and vendors, and ensure the needs of internal customers are met in a timely manner.
Essential Duties and Responsibilities:

• Build a service culture through in-the-moment coaching, guidance, and staff motivation to ensure consistent delivery of a superior level of service
• Identify opportunities for process improvement to increase efficiency and effectiveness of Maintenance Team

• Mentor, coach and train staff on technical, professional, and interpersonal service skills to develop and strengthen the team
• Oversee day-to-day activities of team; triage Maintenance Work Orders, determine appropriate work distribution, prepare work schedules, and expedite workflow for Maintenance Team Members
• Collaborate with Fleet & Facilities Manager and Team Members to determine effective and efficient personal development plans, career pathing and motivate Team Members to accomplish work goals
• Assess Maintenance Technicians skills, product knowledge and assign learning or training assignments as necessary

• Responsible for completing performance reviews, performance coaching, feedback, and disciplinary actions for Maintenance Technicians
• Subject Matter Expert with the ability to teach the proper way to set up, operate and maintain machine tools /equipment such as: grinder, drill, and panel saw, table saw, cutting torch, welding equipment to cut or join metal parts, repair and/or fabricate machine parts, jig, fixtures, and tools, produce materials list, layout, and fabricate various projects out of wood, steel, and other materials using shop equipment
• Administer and/or recertify Heavy Equipment Training, including Manitou and Donkeys for Team Members
• Schedule routine maintenance of HVAC systems, water systems, generators, fire systems, pest control, solar system, building maintenance as needed for all locations
• Oversee, spot check, and maintain a clean, safe working environment and physical buildings for the Facilities Department in all locations
• Responsible for reviewing equipment records are properly documented and retained in accordance with regulations
• Partner with manager to purchase Company vehicles and equipment to meet current standardizations
• Responsible for overall service and maintenance of Company vehicles within specified time parameters.
• Promote a safety culture within all business channels and store, recognizing, praise, correct safe/unsafe behaviors
• Follow OSHA, EPA, NFPA and local building codes

Qualifications:

• High school diploma or general education degree (GED)
• 3+ years of experience Supervising a team
• 5+ years related experience and/or training; or equivalent combination of education and experience
• Valid driver's license and a driving record that is acceptable to the Company and our insurance carrier is a requirement

Knowledge, Skills, and Abilities:

• Strong computer skills with ability to work within multiple systems throughout the work day
• Proficient in Microsoft Outlook, Word, Excel, Teams and OneNote
• Ability to seamlessly navigate a work order system
• Maintains a professional presentation and an ability to work within, and coach/mentor and lead, a team in a collaborative atmosphere
• Innovative thinker with a strong disposition to solve problems, thinking outside the box to complete requests as needed
• Ability to make independent decisions and serve as back up to Fleet & Facilities Manager
• Ability to supervise, teach and train others in a positive manner on the repair of HVAC, electrical, plumbing equipment
• Perform carpentry, repair work, construction, and renovation work
• Use of basic construction materials and light construction equipment, machines, and power tools with ability to train others
• Strong knowledge of preventive maintenance and safe operations of Company vehicles and equipment
• Intermediate level understanding of AC/electrical operation and safety procedures to perform A/C electrical repairs and maintenance
• Previous experience and knowledge of proper handling, retention, and disposal procedures in accordance with Globally Harmonized System (GHS), Safety Data Sheets (SDS), State and Federal Guidelines
• Knowledge of hazards associated with the work and proper safety precautions

Work Environment:

• Work environment will be stationed at the Santa Rosa Retail store location. This is a full-time position, which typically has 5-day 40 hour a week schedule.
• This position requires frequent travel to Friedman's retail store locations, Distribution Center, and Headquarters offices within the Northern California region.

What's in Friedman's toolbox for Team Members:

• Medical, Dental and Vision bundled benefit plan
• Team Member discount on all merchandise
• Casual dress code
• Tuition reimbursement to further career path

Friedman's Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman's Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.