Job Details
Weekend Remote Intake Coordinator
2025-12-12 Anchor Health Petaluma,CAAnchor Health -
Job Description Summary:
Responsible for coordinating all aspects of patient admission process, from referral to start of care. This includes coordinating with members of intake, marketing, and clinical teams. You are responsible for establishing and maintaining relationships with clients and community partners, responding to client requests/concerns, and managing the insurance verification and authorization process.
Essential Job Functions and Responsibilities:
Enters referral/patient information into the electronic medical record system and other applications as needed.
Supports marketing team with any needs around pending referrals and patient admissions – i.e. request records, order DME, etc.
Coordinates with referral sources, patient families, marketing, and clinical teams to ensure patients successful transition into hospice care.
Ensure compliance with all state, federal, and CHAP referral/intake regulatory requirements.
Establishes and maintains positive relationships with current and potential referral sources.
Ensures insurance verification and authorization process is complete for each admission.
Maintains records of all referrals and current status in coordination process.
Maintain HIPAA compliance with all patient information.
Maintain comprehensive working knowledge of Anchor Health's contractual relationships and ensure patients are admitted according to contract provisions.
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