Job Details

Administrative Assistant - Santa Rosa

Santa Rosa, CA

Corporate Services Team (CST) Admin - Tax / Full-time / On-site

BPM where caring and community is in our company DNA; we are always striving to be our best selves; and we're compelled to ask the questions that lead to innovation.

Working with BPM means using your experiences, broadening your skills, and reaching your full potential in work and lifewhile also making a positive difference for your clients, colleagues, and communities. Our shared entrepreneurial spirit drives us to see and do things differently. Our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger.

What you get: Total rewards package from flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility.

Well-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) that provide safe spaces for colleagues to share, be heard, feel valued and deepen connections.

Balance & flexibility: 14 Firm Holidays including 2 floating, Flex PTO, paid family leave, winter break, summer hours, and remote work options, so you can balance challenging yourself with taking care of yourself.

Professional development opportunities: A learning culture with CPA exam resources and bonuses, tuition reimbursement, a coach program, and live classes, workshops, and seminars through BPM University.

Who is successful at BPM: Caring people who put others first, self-starters who embody the BPM entrepreneurial spirit, authentic individuals with a diverse point of view, lifelong learners with a drive to excel, resilient people who rise to the occasion.

Job Summary

At BPM, where caring and community are in our DNA, we are looking for a professional, proactive, and personable Administrative Assistant to be the first point of contact for our guests, clients, and colleagues. In this role, you will manage front desk operations, handle phone and email communications, coordinate office events and meals, manage mail, maintain office supplies, and ensure a welcoming and organized office environment.

The ideal candidate thrives in a fast-paced professional services setting, demonstrates strong organizational skills, excels at multitasking, and takes initiative to solve problems efficiently. With a professional demeanor, excellent communication skills, and proficiency in Microsoft Office and office equipment, you will help create a smooth, positive, and welcoming experience for everyone at BPM.

This is an in-office role with occasional overtime for peak seasons and special events, where your contribution directly supports the collaborative, innovative, and people-focused culture that makes BPM a great place to work.

Responsibilities

Handle front desk office duties

Welcome guests and colleagues as soon as they arrive at the office

Direct visitors to the appropriate person and office

Answer, screen, and forward incoming calls

Ensure tidiness of office

Provide basic and accurate information in-person, via phone, and email

Receive, sort, and distribute daily mail

Handle outgoing mail USPS (Certified and Priority) and FedEx

Maintain office security by following safety procedures and controlling access via the reception desk

Order office and kitchen supplies, keep items in stock, clean and keep areas tidy

Coordinate office meals by collecting RSVPs, ordering/picking up food, and setting up/cleaning up

Assist with office events and functions, including birthday events, social office activities, client meetings, training events, etc.

Perform other clerical duties such as scanning documents, photocopying, and other various projects

Assist admin department with any needs that arise

This position is an in-office position. Office hours are Monday - Friday, 8am - 5pm

Overtime may be required during peak season and for events, which could include some evenings and weekends

Qualifications

High School Diploma (associate's degree or higher preferred)

A minimum of 3 years of business-related experience, preferably in a professional services environment

English language skills excellent written and verbal communication

Strong proficiency in Microsoft Office Suite

Hands-on experience with office equipment and ability to troubleshoot

Professional attitude and appearance are a must

Ability to be resourceful and proactive when issues arise, and great at problem solving

Excellent organizational skills and attention to detail with commitment to high quality work

Multitasking and time-management skills are important, with the ability to prioritize tasks

Customer service attitude and team player

Physical ability to lift and carry 35 - 50 lb box (the equivalent of a case of copier paper)

$20 - $25 an hour