Job Details

Essential Functions:

- Provide a variety of clerical, scheduling, faxing and telephone services for emergency department patients and personnel
- Assist the professional nursing staff by obtaining and recording patient information and reporting needs of patients/families in the waiting room
- Participate in the Quality Assurance Program QA data collection
- Relieve other positions during break and meals
- A service-orientation and an openness to creative and innovative approaches to providing service characterized by cultural sensitivity, respect and polite communication with patients, staff members, and visitors is required

Grade 4
Basic Qualifications:
- High School Graduate/GED
- Typing 25wpm
- Minimum of six (6) months experience in-a hospital/clerical setting or medical office preferred
- Reception and cash handling experience preferred
- Demonstrated effective organizational skills required
- Most recent performance evaluation required for the interview
- Ability to approach all communication within the work setting in a manner that promotes cooperation and resolves conflict
- Commitment to working as a team member with all staff, physicians and other members of the health care team required
- Knowledge of medical terminology required
- Effective written and oral communication skills required
- Ability to work productively in a busy and complex environment required
- Ability to perform data entry and retrieval functions required
- Knowledge of technical communication equipment required: fax, auto reg, CICS/REGP, and PARRS preferred
- Prefer experience with PS3 scheduling/staffing system
- Demonstrated service-oriented approach to the work environment required
- Willingness to work in a Labor Management Partnership environment required
Skills testing*: Medical Terminology and Typing 25 WPM (able to pass both skill assessments)

Primary Location: California,Santa Rosa,Santa Rosa Hospital
Scheduled Weekly Hours: 28
Shift: Day
Workdays: Week 1: Mon, Tue, Fri, Sat; Week 2: Sun, Wed, Thu; Expected length of employment up to three (3) months.
Working Hours Start: 07:30 AM
Working Hours End: 04:00 PM
Job Schedule: Part-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Temporary
Employee Group/Union Affiliation: A01|SEIU|United Healthcare Workers West
Job Level: Entry Level
Department: Santa Rosa Hospital - Emergency-Clinic Nurse - 0206
Pay Range: $35.96 - $37.84 / hour
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.