Essential Functions:
* Provide a variety of clerical, scheduling, faxing and telephone services for emergency department patients and personnel
* Assist the professional nursing staff by obtaining and recording patient information and reporting needs of patients/families in the waiting room
* Participate in the Quality Assurance Program QA data collection
* Relieve other positions during break and meals
* A service-orientation and an openness to creative and innovative approaches to providing service characterized by cultural sensitivity, respect and polite communication with patients, staff members, and visitors is required
Grade 4