Job Details

Description
FOOD AND BEVERAGE MANAGER

POSITION PROFILE

We're looking for a hospitable, guest experience-focused F&B Manager at Le Petit Pali St Helena. The ideal candidate will have a strong aptitude for managing daily operations, training and retaining staff, managing inventory and ordering, optimizing profits, and ensuring every guest has a delightful visit.

ABOUT LE PETIT PALI ST HELENA

Le Petit Pali St Helena is Situated in the charming Napa Valley town of St. Helena, this intimate hidden gem features 24 picturesque guest rooms and 5 standalone cottages. Spend afternoons lounging by our sparkling pool or savoring a glass of local wine on the sun-drenched terrace. As evening falls, stroll along our peaceful pathways, taking in the spectacular sunset views that only Napa can deliver. Guests can delight in an array of amenities including complimentary daily Champagne Continental Breakfast, house-made cookies delivered to your room each night, Antipodes water and Baci chocolates left bedside after check-in, and so much more. Le Petit Pali St. Helena is nestled on a quiet road, just a stone's throw away from Downtown St. Helena, Calistoga, and some of the region's most desirable wineries, tasting rooms, and eateries.

THE TASK AT HAND:

• Oversees the function of all food and beverage in the hotel to ensure excellent customer service and maximize revenue and profits to support overall hotel operations.
• Consistently offers professional, friendly, and engaging service.
• Ensures service standards are followed while actively supporting the entire restaurant team.
• Handles guest concerns and react quickly and professionally.
• Balances operational, administrative and Colleague needs.
• Maximizes revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices, and promotions.
• Assists in managing the departmental budget.
• Staffs and oversees execution of on-site events.
• Develops and implements cost-saving and profit-enhancing measures.
• Reviews, prepares, and updates forecasts as needed.
• Communicates with all departments to ensure that customer service needs, and expectations are fulfilled.
• Works with the corporate F&B leadership to develop and implement menus and makes recommendation on menu items.
• Assists with interviewing, selecting, training, counseling, disciplining, and scheduling of all food & beverage team members.
• Works directly with staff to assure food and beverage quality, good service, and cleanliness are strictly adhered to.
• Ability to execute both opening and closing duties and maintain an efficient, effective, and prioritized work schedule.
• Maintain inventory and its protocols and systems.
• Participate in the month-end closing processes and assist with providing cost variance commentary.
• Conduct and submit all F&B-related inventories.
• Actively participate in the property's Safety committee and ensure all standards and policies surrounding Safety, Security and Health Department requirements are in place.
• Manage online guest reviews and provide responses.
• Conduct daily and weekly walkthroughs of all F&B spaces to ensure cleanliness, maintenance and styling standards are in place.

Specific Administrative Functions:

• Scheduling of all F&B FOH staff (AM + PM).
• Send Daily Email Reports to management and attend weekly management meetings.
• Send Weekly Email blasts to FOH staff and Chefs outlining any news or memos.
• Manage online reservations system and communicate Reservations (phone & email).
• Handle all FOH ordering.
• Manage daily comps and discounts, employee tip log, and ADP timecards.
• Other duties as assigned.
• Respond to all online guest reviews in a timely manner.
• Oversee and manage all photos and content curation and ensure content is submitted as per the weekly guidelines.

WHAT WE'RE LOOKING FOR:

• Familiarity with MS Office, Google Apps, and other organizational computer tools.
• Flexible and adaptable to change.
• Requires a flexible schedule for weekdays and weekends.
• Fluency in English both verbal and non-verbal preferred.
• Provide legible communication and directions.
• Compute basic arithmetic.
• Current Serv Safe Food Handler Certificate Required.
• Flexible schedule - must be available to work a variety of shifts.
• Perform job junctions with attention to detail, speed, and accuracy.
• Prioritize, organize, and follow up.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly.
• Work with minimal supervision.
• Ability to carry up to 40lbs.
• Ability to walk, stand, and bend continuously throughout the property

WHAT'S IN IT FOR YOU:

• A competitive compensation package including medical, dental, vision, and life insurance.
• 401(k) retirement plan (future you will love this one!)
• Paid time off, holiday pay, and sick pay when you're under the weather.
• Career advancement in an organization committed to helping star employees thrive.
• There's also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
• Professional development that sets you up for success across multiple hospitality career paths.
• A collaborative work environment where your creative ideas can come to fruition.
• Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
• Hands-on training with a nimble team.

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

Privacy Notice:

For information on the California Consumer Privacy Act of 2018 ("CCPA"), California Privacy Rights Act of 2020 ("CPRA"), and other California privacy laws, please go to the Palisociety Careers page at www.palisociety.com and www.arrivehotels.com to view the notice.

For more information, visit www.palisociety.com or follow @palisociety

For more information, visit lepetitpali.com or follow @lepetitpali

For more information, visit www.arrivehotels.com or follow @arrivehotels

We are an E-Verify Employer/Somos un empleador de E-Verify.

Company Information
MORE ABOUT US:

Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.

We're a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and develop new hotels and restaurants, we're always looking for spirited, hardworking, passionate people that can join our team and grow with us!