Job Details

Overview: As a Dental Assistant, your primary focus will be on delivering exceptional patient care. Your ability to enhance the patient experience is crucial to providing outstanding dental care. You will play a vital role in supporting the dentist during procedures and ensuring patients feel valued and comfortable. Join our team, where your uniqueness will be celebrated, and you can grow professionally in an innovative, quality-driven environment.

We seek enthusiastic individuals dedicated to providing excellent customer service while possessing a friendly and positive chair-side demeanor. If you are flexible, analytical, collaborative, and ready to thrive in a dynamic dental practice, this opportunity is for you!

Responsibilities:

• Deliver exceptional customer service with a focus on patient comfort and satisfaction.
• Be punctual and prepared for all scheduled shifts.
• Assist the dentist and hygienist during procedures by anticipating their needs.
• Take, develop, and mount high-quality radiographs.
• Review patient charts, document health histories, and transcribe notes during exams.
• Follow safety protocols by cleaning and sterilizing equipment and work areas prior to patient appointments.
• Maintain patient flow and schedule efficiency through accurate and timely procedures.
• Educate patients on procedures and address their inquiries.
• Work collaboratively with all team members to enhance patient experiences.
• Assist in managing patient scheduling and tracking lab cases to ensure high-quality outcomes.
• Monitor dental supplies and place orders as needed.
• Participate actively in promoting dental services and products.
• Complete assigned checklists and attend brief team meetings to optimize daily workflow.
• Adhere to HIPAA regulations to maintain patient confidentiality.
• Follow OSHA and Blood-borne Pathogens safety policies.
• Fulfill ongoing training requirements as mandated.

Qualifications:

• High school diploma or equivalent required.
• Current radiography certification is necessary.
• Dental Assistant certification as required by state regulations or willingness to obtain one.
• Cardiopulmonary Resuscitation (CPR) certification preferred.
• Certification for monitoring Nitrous Oxide/Oxygen Analgesia preferred.
• Annual training in OSHA, HIPAA, and Infection Control is required.

Skills and Abilities:

• Experience providing patient care in a professional setting is preferred.
• Positive attitude and strong customer service skills are essential.
• Professionalism and effective communication, both verbal and written, are crucial.
• Strong interpersonal skills, including conflict resolution abilities.
• Excellent organizational, planning, and analytical skills.
• Ability to juggle multiple tasks and remain composed in fast-paced situations.
• Proficient with computers and adaptable to new software as necessary.

Work Environment and Conditions:

• Willingness to work overtime as approved by leadership.
• Travel may be necessary for training and job-related tasks.
• Adhere to safety protocols and use personal protective equipment in compliance with health regulations.
• Capability to perform tasks that may involve prolonged sitting or standing.