Job Details

At Eloquent AI, we build reliable, high-performance AI agents that solve real-world problems. Our mission is to create precise, scalable AI solutions that businesses can depend on. With a culture of ownership and multidisciplinary collaboration, we push the boundaries of AI while staying grounded in practical, impactful solutions.

With a global presence spanning San Francisco, London, and Lisbon, Eloquent AI fosters a flexible work culture tailored to your needs. Whether you prefer remote work, hybrid arrangements, or in-office collaboration, we support what helps you thrive. Our team is made up of world-class talent in AI, engineering, and business, bringing together diverse expertise to shape the future of AI—one autonomous agent at a time.

If you're passionate about advancing AI and want to work alongside the best in the field, Eloquent AI is the place where you can make a real impact.

Our Values

At Eloquent AI, we believe that true power lies in control, accuracy, and trustworthiness. AI must be precise, reliable, and aligned with human needs, especially in high-stakes applications where accuracy is non-negotiable. We build AI systems that businesses and individuals can depend on—solutions that consistently deliver the right response at the right time. Our mission is to harness AI to serve humanity, ensuring that it remains a tool for empowerment rather than a force beyond human control.

Customer-Centric Innovation

At Eloquent AI, we drive cutting‑edge developments to tackle the real‑world challenges enterprises face—delivering AI solutions that are not only innovative but also practical, scalable, and impactful. We prioritize simple, effective solutions over unnecessary complexity, valuing empiricism and pragmatism in everything we do. By continuously refining our technology based on real customer needs, we ensure that AI serves businesses in a tangible, results‑driven way.

Measure, Learn, Improve

If you can't measure it, you can't improve it. Data‑driven decision‑making is central to Eloquent AI. We continuously evaluate performance, gather insights, and iterate. Our agent architecture and LLM models evolve through rigorous evaluations, ensuring they remain reliable, adaptable, and effective across research, engineering, and customer applications.

Own the Outcome

Eloquent AI fosters a culture of ownership, action, and perseverance. We empower our people to take initiative, embrace responsibility, and drive meaningful impact. In a fast‑moving field, our team acts decisively, adapts swiftly, and pushes forward to achieve our mission.

Multi‑Disciplinary Collaboration

Collaboration is the foundation of our success. AI is a multidisciplinary field, and the best solutions emerge when experts across domains come together to share knowledge and insights. At Eloquent AI, we foster a culture of open dialogue, cross‑functional teamwork, and collective problem‑solving.

Location

Employment Type

Full time

Location Type

On‑site

Department

At Eloquent AI, we're building the next generation of AI Operators—multimodal, autonomous systems that execute complex workflows across fragmented tools with human‑level precision. Our technology goes far beyond chat: it sees, reads, clicks, types, and makes decisions—transforming how work gets done in regulated, high‑stakes environments.

We're already powering some of the world's leading financial institutions and insurers, fundamentally changing how millions of people manage their finances every day. From automating compliance reviews to handling customer operations, our Operators are quietly replacing repetitive, manual tasks with intelligent, end‑to‑end execution.

Headquartered in San Francisco with a global footprint, Eloquent AI is a fast‑growing company backed by top‑tier investors. Join us to work alongside world‑class talent in AI, engineering, and product as we redefine the future of financial services.

Your Role

As an AI Agent Engineer at Eloquent AI, you will be at the forefront of building, deploying, and optimizing enterprise‑grade AI agents that handle high‑stakes conversations. You'll work directly with customers, engineers, and AI researchers to design intelligent agents that understand, take action, and deliver real business impact.

This role requires a mix of software development, AI integration, and problem‑solving skills, with the ability to customize, optimize, and scale AI models for real‑world enterprise applications. If you're passionate about LLMs, conversational AI, and solving last‑mile AI adoption challenges, this role is for you.

You will:

• Build, deploy, and optimize AI agents that engage in enterprise‑grade conversations.
• Work with customers to understand business needs, assess AI capabilities, and implement tailored solutions.
• Train and fine‑tune LLMs for improved accuracy and efficiency.
• Integrate AI agents with enterprise systems via APIs, databases, and automation tools.
• Experiment rapidly to improve AI‑driven interactions, response quality, and automation capabilities.
• Collaborate with cross‑functional teams (engineering, research, and product) to shape Eloquent AI's roadmap.
• Monitor and improve agents' performance via user simulations and evaluations.

Requirements

• 3+ years of experience in software development, AI engineering, or NLP in a production environment.
• Strong proficiency in Python, with experience in frameworks like PyTorch and TensorFlow.
• Experience working with LLMs and NLP models, including fine‑tuning and inference optimization.
• Familiarity with APIs, cloud infrastructure (AWS, GCP, or Azure), and enterprise integrations.
• Ability to prototype, experiment, and iterate quickly to improve AI agents.
• Strong problem‑solving skills and the ability to work closely with customers to refine AI solutions.
• Experience with prompt engineering, parameter‑efficient fine‑tuning (PEFT), retrieval‑augmented generation (RAG), reinforcement learning for LLMs.
• Experience with frontend or backend development (React, Node.js, NestJS) to enhance AI‑driven applications.
• Background in information retrieval or recommender systems, document question answering, or agent development.
• Published AI research in top tier AI conferences like: NeurIPS, ACL, SIGIR, ICML and ICLR.
• Contributed to open‑source NLP projects.
• Worked in a fast‑paced startup environment and thrive in rapid iteration cycles.

Gain hands‑on experience in applied AI with the Eloquent AI Fellowship, a 12‑week program designed for STEM PhDs, postdocs, and AI researchers eager to transition into AI engineering and product development. You'll develop and deploy AI‑powered agents, work with cutting‑edge LLMs, and collaborate with industry leaders to bridge the gap between AI research and real‑world enterprise applications. If you're ready to accelerate your AI career and work alongside top AI practitioners, apply now and help shape the future of AI at Eloquent AI.