Job Details

Front of House Team Member

  2025-11-13     Chick fil A     Petaluma,CA  
Description:

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
Full-time and Part-time
Our Benefits Include:
* Competitive Pay
* Flexible scheduling (and closed on Sundays)
* Employee break meals
* Free 24/7 Virtual Healthcare for you and your household
* Medical, Dental, Vision Insurance options
* Scholarship opportunities
* Sick Time
* Career options, including advancement to leadership positions
* Leadership training and development opportunities
* A fun work environment where you can positively influence others
Qualifications and Requirements:
* Willing and able to work a flexible schedule consisting of a variety of weekdays and on both Friday and Saturday
* Must be able to meet the physical demands of the position which includes standing for the entirety of your shift and lifting over 30 lbs.
* Dependable and detail-oriented with strong interpersonal and customer service skills
* Brings a cheerful, positive attitude and a passion for serving others
* Works well independently and as part of a team while managing multiple tasks effectively
* Willing and able to work inside and outside of the restaurant as needed
* Willing and able to work in a fast-paced environment
* Ability to respond well to leadership/authority and coaching
Front of House Team Member Responsibilities:
* Provide genuine hospitality to guests with a heart of service
* Execute daily operational tasks with excellence in designated stations
* Maintain food safety, cleanliness, and quality standards
* Be team-oriented, adaptable, dependable, with a strong work ethic
* Support fellow team members and contribute to a positive work environment
* Participate in training by modeling procedures and assisting new hires
* Greet guests warmly and serve with speed, accuracy, and courtesy
* Maintain a clean and welcoming dining and front counter environment
* Anticipate guest needs and respond with care and urgency
* Resolve guest concerns with professionalism and servant leadership
* Adhere to Chick-fil-A expectations, standards, and dress code at all times
* Other duties as assigned
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.


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